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Compare Agile CRM vs RingCentral Contact Center

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Overview

Description

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.9/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9.99 , Billed Yearly
        • Not Available
        Pricing Plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        989

        Very Good

        115

        Good

        27

        Poor

        13

        Terible

        51

        Excellent

        27

        Very Good

        10

        Good

        8

        Poor

        4

        Terible

        1

        Expert's Review generated by AI

        This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, ...Read more

        RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

        Pros and Cons
        • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

        • Live chat feature is highly effective, providing real-time and efficient problem resolution.

        • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

        • Affordable pricing for a CRM tool with robust support and functionality.

        • Some specific functionality limitations, particularly regarding event reporting and sales team management.

        • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

        • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

        • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

        • Customizable features, call recording, and various communication options (phone, fax, video, text).

        • Centralized directory for easy access to contacts.

        • Inconsistent call quality, dropouts, and connectivity issues at times.

        • Complex features like call transfers and minor bugs can be challenging to navigate.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots
        Dashboard

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Agile CRM nor RingCentral Contact Center offers a free trial.

        Agile CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price of Agile CRM begins at $9.99/User/Month when Billed Yearly, while pricing details for RingCentral Contact Center are unavailable.

        Some top alternatives to Agile CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, CompanyHub CRM, GoCRM, Keap, SalesCRM, Zoho CRM Plus and CRM.io by 500apps.

        Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].