The customer is the most important part of any business. A customer's relationship with a company can make or break it, and for this reason, it is essential that businesses engage in customer service to ensure customer satisfaction. Customer Relationship Management (or CRM) tools have... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
CRM Software overview
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Contact Management
Customer Support
Marketing Automation
List Management
+ 100 more
Unique Features
Billing and Invoicing
Multi-Currency
Inventory Management
Customizable Invoices
+ 83 more
Pricing
54% Software offers Free Trial
19% Software offers Freemium
Featured Product
Showing 81-100 out of 499
8.6
Spot Score
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Product Description
Commence CRM software is easy to install and configure. Once configured, it becomes an intuitive user interface for Customer Support users to manage their customers, knowledge base and internal tasks.
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Starts from $10/User/Month
Pros & Cons
Highly customizable solution tailored to specific business processes, eliminating the need for costly IT or third-party services.
User-friendly and intuitive design, making it easy for non-technical users and new employees to adopt quickly.
Excellent synchronization features with both online and offline usability, ensuring uninterrupted access to data.
Affordable pricing with strong functionality and integrated modules like project management, customer service, and marketing.
Outdated and less modern interface in desktop versions, which detracts from user experience.
Challenges with database synchronization for larger systems, leading to slow processes and occasional glitches.
8.6
Spot Score
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Product Description
Prophet CRM is an affordable, yet full-featured Customer Relationship Management (CRM) software. It allows you to manage existing contacts, track opportunity stages, send quotes for Jobs and Accounts, schedule meetings and manage all of your marketing using the built-in Marketing Automation ...
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Starts from $25/User/Month
Pros & Cons
Seamless integration with Microsoft Outlook, making it highly intuitive and reducing the learning curve for Outlook users.
User-friendly interface that simplifies customer relationship management (CRM) tasks like lead tracking, reporting, and data categorization.
Excellent customer support, providing prompt and helpful responses; highly regarded by users.
Provides robust data tracking, reporting, and forecasting features, empowering businesses to streamline workflows and analyze KPIs efficiently.
Certain advanced features are difficult to navigate for beginners, requiring practice and effort to fully utilize.
Limited ability to share custom views with other team members, reducing collaborative potential.
8.6
Spot Score
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Product Description
Mothernode Community CRM is a customer relationship management (CRM) system designed to help you manage your contacts, proposals, opportunities, tasks, events and more. Mothernode's design is flexible enough to allow you to customize what data you see per user role. You can have an unlimited ...
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Free Trial available
Starts from $24.99/User/Month
Pros & Cons
Scalable and customizable CRM, adaptable to diverse business needs, including specialized industries.
Intuitive, user-friendly interface, making navigation and usage straightforward even for less tech-savvy individuals.
Strong reporting and data visualization capabilities, with easily customizable reports for actionable insights.
Automation features that save time by streamlining repetitive tasks like email tracking, quotes, and order management.
Some features may be too extensive or overwhelming for smaller businesses with simpler needs.
Initial learning curve and setup time, despite the intuitive design and tutorials.
8.6
Spot Score
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Product Description
Simply CRM is a cloud-based Customer Relationship Management (CRM) software application that allows you to make the most of your customer interactions. By not only keeping track of all your customers, but also managing those interactions both internally and externally, Simply CRM enables you to ...
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Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly
Pros & Cons
Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
The platform is user-friendly, making it accessible even for teams with minimal technical experience.
Simply CRM is ideal for businesses of varying sizes and can scale as the business grows.
Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
May have limited integration with third-party tools and other business systems.
8.6
Spot Score
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Product Description
The SAP Customer Experience software, powered by a modern cloud-based foundation, and built with cutting-edge design and rich interactivity, is designed to increase revenue, lower costs and give you an edge.
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Free Trial available
SAP Customer Experience offers custom pricing plan
Pros & Cons
SAP Customer Experience is built on a modern cloud foundation, ensuring flexibility, scalability, and accessibility from anywhere.
The software features a sleek, modern design that enhances user experience and engagement.
It is designed to help businesses increase revenue through improved customer interactions and data-driven insights.
By streamlining operations and improving customer engagement, it helps businesses lower costs.
The comprehensive features might be overwhelming for small businesses with simpler needs.
The comprehensive features might be overwhelming for small businesses with simpler needs.
8.6
Spot Score
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Product Description
Clientjoy is a software as a service, (SaaS) enterprise customer relationship management (CRM), that runs in the cloud. Being SaaS, Clientjoy is always accessible and scalable. The platform can be accessed from any device with full offline capability and real-time updates when the internet ...
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Free Trial available, Try Now
Starts from $149One-Time Payment
Pros & Cons
Comprehensive all-in-one CRM with features like invoicing, proposals, lead management, client portals, and contracts, streamlining business operations effectively.
Clean, intuitive user interface and user-friendly design, making it accessible for both tech-savvy users and non-experts.
Customizable features, including branded domains, client portals, and tailored communication, providing a professional touch for businesses.
Exceptional and responsive customer support, often praised for quick assistance and willingness to implement user feedback.
Some integrations, like direct syncing with Google Calendar when using IMAP email, are missing or require improvement.
Certain features, such as the client portal and small usability aspects, still have room for refinement.
8.6
Spot Score
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Product Description
Oracle Siebel is a real-time customer relationship management (CRM) software that lets you connect with your customers and take your business to a new level. It is a powerful, yet flexible application that provides integrated sales, marketing, customer service, contact center and supply chain ...
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Oracle Siebel offers custom pricing plan
Pros & Cons
Highly secure and customizable, with robust data privacy features that fit diverse industry needs.
Allows for seamless integration with various systems and applications, enhancing workflow efficiency.
Intuitive and reliable data structuring tools for customer profiling and analysis.
Comprehensive functionality for managing sales, marketing, forecasting, customer service, and data auditing.
Steep learning curve for customization and scripting, with additional technical expertise often required.
Documentation and support for debugging and issue resolution are suboptimal, leading to maintenance challenges.
8.6
Spot Score
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Product Description
UPilot CRM Software is a customer relationship management system developed specifically for small business owners and sales teams to manage leads, appointments, activity tracking, follow-up notes, and much more.
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Free Trial available
Starts from $29/User/Month
Pros & Cons
Offers a 360-degree view of contacts, deals, and history, which makes data management intuitive and insightful.
Highly customizable fields, deal stages, and workflows tailored for B2B sales, SMBs, and solo entrepreneurs.
Effective email synchronization with a 2-way sync that eliminates the need for switching between applications.
Modern, visually appealing UI with features like a Dark Mode that reduces eye strain.
Bulk editing and advanced reporting features are limited, requiring time-consuming manual adjustments.
Can feel overwhelming or confusing to beginners due to the extensive options and customization capabilities.
8.6
Spot Score
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Product Description
Sellsy is a simple sales CRM that helps sales teams close more deals using their email inbox. With features such as templates for quick messaging, email tracking with live lead activity dashboards, automated lead scoring, and actionable insights from data, teams can focus more time and energy ...
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Free Trial available, Try Now
Pros & Cons
Intuitive, user-friendly interface with an easy learning curve, making it accessible even for small businesses and non-technical users.
Comprehensive CRM features, including invoicing, client management, treasury tracking, and reporting that help streamline business processes.
Responsive, professional, and attentive customer support with quick resolution times and personalized assistance.
Extensive customization and scalability options cater to growing businesses' diverse needs and integration possibilities.
Significant price increases, including mandatory multi-license purchases, disproportionately impact small or individual businesses.
Persistent issues with the API (e.g., non-standard compliance, bugs) hinder seamless integration with third-party systems.
8.6
Spot Score
Product Description
Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams operating remotely. For tech-savvy teams aiming to grow without the hefty costs of enterprise software, Close ...
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Free Trial available, Try Now
Starts from $19/user/month when monthly
Pros & Cons
Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.
Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.
Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.
Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.
Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.
Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.
8.6
Spot Score
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Product Description
Top Producer CRM is ideal for any business that needs to manage leads and communicate with customers or vendors. The program comes with built-in workflow management, appointment scheduling, contact management, and reporting tools.
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Free Trial available, Try Now
Starts from $109/User/Month
Pros & Cons
Excellent customer support, noted for being responsive, patient, and knowledgeable.
Integrates well with various third-party systems like G Suite, MLS, and lead sources, enabling seamless workflows.
Robust functionality for real estate-specific needs like transaction management, client tracking, and Market Snapshots.
Allows for comprehensive organization of client details, making data easily accessible and supporting personalized follow-ups.
Interface and user experience are outdated, with complaints about a clunky design and unintuitive navigation.
Learning curve is steep, especially for non-tech-savvy users, with a need for extensive time investment during setup.
8.5
Spot Score
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Product Description
BeatRoute is an intelligent, goal-oriented SFA software that revolutionizes last-mile customer interactions. It uses AI-powered order suggestions and Visual Forms to provide real-time market insights, audit customer site execution, and maximize customer orders no matter the platform ...
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BeatRoute offers custom pricing plan
Pros & Cons
Automates field sales tasks, such as account management and tracking, saving time and improving efficiency.
Real-time data accessibility for orders, customer feedback, and sales tracking enhances decision-making.
Centralized reporting streamlines management and saves time.
Intuitive and user-friendly interface, with support for onboarding and consistent updates.
Limited flexibility for mobile-based customizations and advanced features in smaller setups.
The user interface and certain menu settings can be challenging and require improvements.
8.5
Spot Score
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Product Description
Telenotes CRM is an ideal virtual assistant CRM. This cloud-based field sales software makes communication easier for your business by allowing sales reps to use their spoken words to capture data, instead of manually typing it. It's the only CRM which eliminates the laborious task of data ...
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Telenotes CRM offers custom pricing plan
Pros & Cons
Telenotes CRM allows sales reps to capture data using their voice, eliminating manual data entry.
By automating data input, sales reps can focus more on selling and less on administrative tasks.
As a cloud-based solution, it ensures easy access from anywhere, supporting remote and field sales teams.
The voice-to-data functionality is intuitive and easy to use, enhancing the overall user experience.
The system may not offer as much customization as other CRM platforms.
While innovative, voice recognition may sometimes struggle with accents or unclear speech.
8.5
Spot Score
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Product Description
ClientLook, a part of the LightBox family, is the definitive choice in commercial real estate CRM software. It has every tool you need - from contact tracking, brokerage pipeline management and client collaboration portal to convenient property and listing capabilities. Best of all, you can ...
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Free Trial available
Starts from $89/User/Month when Billed Yearly
Pros & Cons
Centralizes property, tenant, and client information, making organization and tracking seamless for real estate professionals.
User-friendly interface, suitable for individuals new to real estate and those less tech-savvy.
Features like task reminders and the Virtual Assistant significantly enhance productivity and limit user oversight.
Designed specifically for commercial real estate brokers, offering tailored functionalities like linking clients, properties, and stakeholders.
Limited and cumbersome advanced search and filtering capabilities, hindering efficiency in data retrieval.
Requires significant manual data entry, sometimes making the Virtual Assistant less useful than intended.
8.5
Spot Score
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Product Description
CentraHub CRM is the ultimate customer relationship management software designed for businesses to enhance their sales and marketing strategies. With its impressive tools and integrations, it streamlines workflows and boosts team productivity. The software offers dedicated dashboards for ...
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Free Trial available, Try Now
Pros & Cons
CentraHub CRM provides powerful tools for both sales and marketing, making it a complete solution for customer relationship management.
The software automates processes across various channels, improving team productivity and efficiency.
The dedicated dashboards allow businesses to keep track of competitors, providing insights to stay ahead.
It facilitates easy sharing of insights and updates among team members, promoting better collaboration.
Due to its wide range of features, it may be overwhelming for smaller teams with simpler needs
Some users might face a learning curve when trying to fully utilize its extensive tools and features.
8.5
Spot Score
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Product Description
Introducing Sell.Do, the ultimate solution for all your real estate needs. Boasting a comprehensive range of sales and marketing automation products, our platform utilizes the power of Machine Learning and Artificial Intelligence to enhance your marketing strategies and accelerate your sales ...
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Sell.Do offers custom pricing plan
Pros & Cons
Sell.Do offers a complete suite with CRM, sales, marketing, and advertising automation tools, covering all stages of the sales process.
It leverages AI and ML to optimize marketing strategies and offer personalized recommendations for better targeting.
The platform has successfully increased sales by 10-fold for over 500 businesses globally.
With intelligent automation, Sell.Do significantly reduces marketing and sales expenses, driving cost savings for users.
Primarily designed for the real estate sector, limiting its appeal to other industries.
The integration of advanced AI and ML features might require some time to fully master.
8.5
Spot Score
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Product Description
Introducing Prospect CRM - your all-in-one solution for boosting sales and streamlining processes. Save time and increase revenue with this powerful tool designed for manufacturers, wholesalers, and distributors. From managing sales pipelines and marketing campaigns to customer service and ...
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Free Trial available, Try Now
Starts from $27.50/User/Month
Pros & Cons
Exceptional customer support and onboarding experience, with consultants like Alex, Daniela, and Adilah receiving praise for their responsiveness, thorough training, and personalized assistance.
Easy integration with existing systems such as ERP, Exchequer, and Dear, enhancing operational efficiency.
Intuitive and user-friendly interface, allowing for easy navigation and simple customization of dashboards and templates.
Comprehensive functionality, including RFM analysis, magic matrix, and product upselling features, which provide actionable customer insights and drive sales.
Some users highlighted initial complexity in setup or onboarding, suggesting a steeper learning curve for new users without prior CRM experience.
Limited mention of advanced automation or third-party integrations beyond core systems, which may restrict scalability for larger businesses.
8.5
Spot Score
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Product Description
Spin CRM is a full featured easy to use CRM product. It allows customers to manage their leads, contacts and opportunities from one software application, eliminating the need for multiple applications such as Customer Relationship Management (ERP), project management system (PMS) and others.
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Spin CRM combines CRM, ERP, and PMS functionalities, reducing the need for multiple software applications.
The software is user-friendly, allowing quick adoption for teams without extensive training.
It provides efficient tools for managing leads, contacts, and opportunities in one platform.
Centralizing various business processes helps to improve efficiency and reduce operational complexity.
Some businesses might find the advanced functionalities lacking compared to specialized CRM or ERP systems.
Larger organizations or teams might face scalability challenges as their needs grow.
8.5
Spot Score
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Product Description
MagHub is a web app that makes it easier for companies to sell and market online. It’s a CRM/marketing software perfect for anyone working with contract writers, photographers, graphic designers or other creative professionals. With MagHub’s lead tracking system, you can easily manage ...
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MagHub offers custom pricing plan
Pros & Cons
MagHub is designed specifically for industries that work with contract writers, photographers, and graphic designers, making it a great choice for creative teams.
The lead tracking system allows businesses to efficiently manage prospects and keep them updated on the progress of their orders.
It provides automated product suggestions, enhancing cross-selling opportunities without the need for manual searching.
MagHub combines CRM and marketing features, streamlining business processes in one platform.
Some users might find that customization options for workflows or the interface are somewhat restrictive.
New users may need time to become fully acquainted with the system’s features and setup.
8.5
Spot Score
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Product Description
HaystackCRM is a customer relationship management (CRM) software solution designed to help companies manage their customer interactions. Haystack helps companies communicate with customers, manage sales leads and tasks, track and resolve issues or problems, and provide outstanding service at ...
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Free Trial available, Try Now
Starts from $29/User/Month, also offers free forever plan
Pros & Cons
HaystackCRM streamlines communication with customers, ensuring that interactions are smooth and well-managed.
It offers tools for managing sales leads, helping teams nurture and convert prospects more effectively.
The task tracking feature helps teams stay organized and ensures that nothing falls through the cracks.
HaystackCRM includes a problem-resolution feature, allowing teams to track and resolve issues quickly, enhancing customer satisfaction.
HaystackCRM might lack integrations with some third-party applications, limiting its overall flexibility.
The reporting tools might be less advanced compared to other CRM platforms.