Spot Score

Commence CRM

Streamline customer support with Commence CRM.

4.5

(46)

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Starts from $10/User/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Commence CRM?

Affiliate Disclosure

Commence CRM software is easy to install and configure. Once configured, it becomes an intuitive user interface for Customer Support users to manage their customers, knowledge base and internal tasks.

Pricing

Starts from $10/User/Month

Customer Type

Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Commence CRM software demo

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Commence CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Commence CRM Features

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Features Score:

Commence CRM Pricing

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Free Trial

Not available

Commence CRM Pricing

Starts from $10/User/Month

Pricing Model

Paid Plans (Subscription )

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Pricing Plans

Essentials

$19

/User/Month

Accounts and Contacts
Activities
Notes and History
Tasks, Reminders, Alerts
Leads

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Sales

$10

/User/Month

Sales Automation
Pipeline Management
Lead Scoring
Customized Sales Processes
Forecast & Reporting

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Marketing

$10

/User/Month

Marketing Automation
Mass E-mail
Campaign Management
Letter Templates
Drip Marketing

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Customer Service

$10

/User/Month

Service Ticket Management
Knowledgebase
Case Management
Service Dashboard
Advanced Reporting

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Explore in-depth pricing

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Disclaimer: Pricing information for Commence CRM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Commence CRM

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Commence CRM Reviews & Ratings

4.5

Very Good

Based on 46 ratings & 10 reviews

Rating Distribution

Excellent

(7)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Commence CRM has garnered overwhelmingly positive feedback for its robust functionality, flexibility, and ease of use, positioning itself as a powerful yet affordable option in the CRM marketplace. One of its standout strengths is its unparalleled customizability, allowing users to tailor the system to their specific business needs without requiring extensive IT ...Read more

Commence CRM pros and cons

Highly customizable solution tailored to specific business processes, eliminating the need for costly IT or third-party services.
User-friendly and intuitive design, making it easy for non-technical users and new employees to adopt quickly.
Excellent synchronization features with both online and offline usability, ensuring uninterrupted access to data.
Affordable pricing with strong functionality and integrated modules like project management, customer service, and marketing.

Outdated and less modern interface in desktop versions, which detracts from user experience.
Challenges with database synchronization for larger systems, leading to slow processes and occasional glitches.

User Review

Ken

10/04/19

5 out of 5

I can manage the system on my own

PROS & CONS What are the best aspects of this product? The architecture and functionality of Commence CRM show that there are no limits when it comes ...

Johnnie

09/28/19

5 out of 5

Customizable for our business

PROS & CONS What are the best aspects of this product? Commence CRM offers all the features we need to manage our customer data. The system is easy to ...

Jacob

09/05/19

4 out of 5

The app is easy to customize

PROS & CONS What are the best aspects of this product? We have been using the Commence RM Enterprise Edition for the past 17 years. We use the ...

Leticia

09/21/18

5 out of 5

Robust and flexible CRM solution

PROS & CONS What are the best aspects of this product? Commence CRM’s plus points are its robust syncing functionality and rich features. Plus, the ...

View all Reviews

Commence CRM Customers

Wells Fargo

Novartis

USDA

Commence CRM Support

Contact

+1(732) 380-9100

Customer Service

24/7 (Live rep)

Online

Location

Eatontown, NJ

Reach out to Commence CRM Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Commence CRM is a CRM Software. Commence CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Some top alternatives to Commence CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive and Sales Bytes CRM.

Yes, Commence CRM provides API.

Yes, Commence CRM provides a mobile app.

Commence CRM is located in Eatontown, NJ

Commence CRM offers Subscription pricing model

We don't have information regarding integrations of the Commence CRM as of now.

The starting price of Commence CRM is $10/User/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta