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8.7

Spot Score

XCALLY - Call Center Software

XCALLY Alternatives and Competitors

Connect, streamline, and elevate your call center operations.

Main Features

  • Live Chat
  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)

Pricing

  • XCALLY offers custom pricing plan

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List of the Top XCALLY alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 4 more

Unique Features

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

7.9

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Unique Features

No unique features

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

8.5

Spot Score

Calabrio One - Call Center Software

Calabrio One

Streamline your call center operations with Calabrio One.

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Product Description

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Concurrency Support

Pricing

Calabrio One offers custom pricing plan

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 6 more

Unique Features

  • Concurrency Support

Pricing

Starts from $50/User/Month

8.4

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

3.8

(1)

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 5 more

Unique Features

  • Concurrency Support

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Live Chat

+ 6 more

Unique Features

  • Concurrency Support

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 2 more

Unique Features

No unique features

Pricing

TelebuHub offers custom pricing plan

Aircall - Contact Center Operations Software

Aircall

Streamline customer service with Aircall's all-in-one solution.

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Product Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $30/User/Month

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

Focus Contact Center - Auto Dialer Software

Focus Contact Center

Streamline your communication and close more deals.

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Product Description

Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Focus Contact Center offers custom pricing plan