8.1
Spot Score
Streamline bug management with open source.
User Ratings
Main Features
Pricing
Request Tracker offers custom pricing plan
Showing 1-3 out of 3
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.1
Spot Score
Add to compare
Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 6 more
Pricing
Free Trial available
Starts from $15/User/Month
8.8
Spot Score
Add to compare
Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
8.3
Spot Score
Add to compare
Product Description
Crash Catch is designed to make error and crash reporting much easier for any developer, regardless of platform or language. With a simple yet affordable solution, we provide a comprehensive solution for monitoring and catching errors, so that you can stay on top of issues and address them quickly.
Read moreCommon Features
Dashboard (Bug Tracking)
Bug Assignment
Reports
+ 2 more
Unique Features
Release Management
Issue Tracking
Filtering
+ 3 more
Pricing
Free Trial available, Try Now
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.
