8.1/10
Spot Score
Streamline bug management with open source.
User Ratings
Main Features
Pricing
Request Tracker offers custom pricing plan
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.8/10
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Product Description
Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and launch world-class products. From simple projects to cross-functional launches, Jira is the tool to bring big ...
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Task Management
Unique Features
Idea Management
Product Roadmaps
Task Prioritization
+ 37 more
Pricing
Free Trial available, Try Now
Starts from $6.25/User/Month when Billed Yearly, also offers free forever plan
9.2/10
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Product Description
SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on ...
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Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly
9.4/10
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.6/10
Spot Score
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
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Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.1/10
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
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Ticket Management
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
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Pricing
Free Trial available
Starts from $15/User/Month
8.5/10
Spot Score
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Product Description
Raiseaticket is an affordable help desk software that is easy to use for both technical support or office staff. It comes with many features to aid in customer support, including email support, integrated feedback system, live chat window, remote control access, guides, backend information for ...
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Ticket Management
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Pricing
Raiseaticket offers custom pricing plan
8.8/10
Spot Score
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Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
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Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
9.6/10
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Product Description
TestRail is a bug tracking and test case management software tool. It provides a central place for teams to manage and organize their work. As well as tools to record details about bugs and test cases, to get insight into quality and performance, and to plan and schedule the development ...
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Ticket Management
Reports
Bug Assignment
Unique Features
Workflow Management
Role Management
Backlog Management
+ 4 more
Pricing
Free Trial available, Try Now
7.0/10
Spot Score
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Product Description
Bug-Track.com is a powerful and easy to use bug tracking and project management software designed for small and medium development teams. Bug-Track.com includes online repository, intranet project management, web interface with integration with popular IDEs, task management, file attachments, ...
Read moreCommon Features
Dashboard (Bug Tracking)
Unique Features
Storage and Retrieval
8.3/10
Spot Score
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Product Description
Crash Catch is designed to make error and crash reporting much easier for any developer, regardless of platform or language. With a simple yet affordable solution, we provide a comprehensive solution for monitoring and catching errors, so that you can stay on top of issues and address them quickly.
Read moreCommon Features
Dashboard (Bug Tracking)
Bug Assignment
Reports
+ 2 more
Unique Features
Release Management
Issue Tracking
Filtering
+ 3 more
Pricing
Free Trial available, Try Now
