8.7/10
Spot Score
Empowering Your Business with Seamless Customer Engagement
User Ratings
Main Features
Pricing
Knowlarity offers custom pricing plan
Free Trial available
Showing 1-10 out of 10
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9.6/10
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
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Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 3 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7/10
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Live Chat
Predictive Dialer
Pricing
XCALLY offers custom pricing plan
9.0/10
Spot Score
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Product Description
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $1,000
8.9/10
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Concurrency Support
Live Chat
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $50/Month when Billed Yearly
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Product Description
The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while enabling enterprise class customer service across all channels with advanced analytics and meaningful ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Ozonetel CloudAgent offers custom pricing plan
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Product Description
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
VoiceIQ offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
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No common features
Unique Features
No unique features
Pricing
Vonage Contact Center offers custom pricing plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
