8.7
Spot Score
Empowering Your Business with Seamless Customer Engagement
User Ratings
Main Features
Pricing
Knowlarity offers custom pricing plan
Free Trial available
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
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Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 3 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
Spot Score
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Product Description
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Live Chat
Predictive Dialer
Pricing
XCALLY offers custom pricing plan
9.0
Spot Score
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Product Description
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $1,000
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
Concurrency Support
Live Chat
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan