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IBM Control Desk - Service Desk Software

IBM Control Desk Alternatives with Better Features

Streamline your service desk with intelligent asset management.

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Pricing

  • IBM Control Desk offers custom pricing plan

  • Free Trial available

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Alternatives of IBM Control Desk with

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List of the Top IBM Control Desk alternatives as of April 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

8.4

Spot Score

SeamlessDesk - Help Desk Software

SeamlessDesk

Streamline customer service and grow your business.

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3.6

(4)

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Product Description

SeamlessDesk is a Help Desk Software for mid and small sized businesses and organizations looking to automate and streamline their internal and external communications, help desk interactions and customer service. SeamlessDesk helps users to grow business by automating customer inquiries and ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Document Storage

  • Customizable Branding

+ 9 more

Pricing

Free Trial available

Starts from $57/Month, also offers free forever plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

7.6

Spot Score

Sitehelpdesk - Help Desk Software

Sitehelpdesk

Efficient support solutions for every help desk team.

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4.0

(2)

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Product Description

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...

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Common Features

No common features

Unique Features

  • Customizable Branding

  • Ticket Management

  • Knowledge Base

+ 4 more

Pricing

Sitehelpdesk offers custom pricing plan

7.3

Spot Score

Max HelpDesk - Help Desk Software

Max HelpDesk

Streamline customer support with Max HelpDesk.

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Product Description

Max HelpDesk is a full featured service desk software with a faster self-service ticketing system, innovative web queues, smarter auto-response rules, integrated knowledge base and much more. A complete, web-based IT Help Desk software package designed to support the unique ways in which ...

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Common Features

No common features

Unique Features

  • Multi-Channel Communication

  • Ticket Management

  • Known Issue Management

+ 2 more

Pricing

Free Trial available

Starts from $9/User/Month, also offers free forever plan