Spot Score

GoTo Resolve

Streamline support, satisfy customers.

4.4

(329)

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Starts from $39/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is GoTo Resolve?

Affiliate Disclosure

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients anytime and anywhere. It enables technicians and IT managers to remotely access and control end-users' devices for quick issue resolution. This software offers freedom to support staff, allowing them to handle remote servers and computers even when the user is not physically present. GoTo Resolve allows instant conversion of chat or call support to an online support session and supports up to 15 sessions per technician. It also offers features like receiving and sending files, installing updates, and switching between customers' monitors. easily. Upgrade your support game with GoTo Resolve.

Pricing

Starts from $39/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

GoTo Resolve software demo

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GoTo Resolve Features

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Features Score:

GoTo Resolve Pricing

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Free Trial

Yes, It's available

GoTo Resolve Pricing

Starts from $39/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Service Desk

Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
Free upgrades
Access to training videos, help guides and best practices

GoToAssist

1 Agent
Agent Console
File Transfer
Remote Diagnostics
Multi-Monitor Navigation

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Disclaimer: Pricing information for GoTo Resolve is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Free GoTo Resolve Alternatives

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Very Good

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Rating Distribution

Excellent

(256)

Very Good

(140)

Good

(18)

Poor

(0)

Terible

(3)

Expert's Review generated by AI

GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users appreciate its ease of use, quick installation, and excellent video and audio quality, making it a valuable tool for providing remote assistance to clients. One key ...Read more

GoTo Resolve pros and cons

User-friendly interface with minimal interruptions during product usage.
Easy access with straightforward GUI and seamless troubleshooting options.
Quick installation process and excellent support for desktop and service desk issues.
Fantastic AI features for quick issue diagnosis and resolution.
Multiple device support and easy file transfer options for streamlined support.

Some users may face challenges with software installation, requiring extra time.
Limited customer support and lack of a free trial option could be drawbacks for some users.
The price point may be high for small businesses, impacting affordability.

User Review

Kimberly H

01/02/24

5 out of 5

"Great remote assistance program "

What do you like best about GoTo Resolve (formerly GoToAssist)? The user friendly interface. I love it. There is barely to no interruption with the ...

Rahul K

12/23/23

5 out of 5

"good to resolve"

What do you like best about GoTo Resolve (formerly GoToAssist)? Go to resolve is awesome company. I really enjoyed there services What do you dislike ...

Anonymous User

11/17/23

5 out of 5

"1 month user experience with goto"

What do you like best about GoTo Resolve (formerly GoToAssist)? I liked the software, I used this product around for 1 month. But my IT lead decided ...

Brandon B

11/09/23

5 out of 5

"Great product that still has room for improvement"

What do you like best about GoTo Resolve (formerly GoToAssist)? The ease of use and the AI features are fantastic options. We also love the option to ...

View all Reviews

GoTo Resolve Integrations

Slack

4.5

(35011 reviews)

GoTo Resolve Support

Contact

1 855 263 2838

Customer Service

Online

Location

Boston, Massachusetts

Reach out to GoTo Resolve Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

GoTo Resolve is a Remote Access Software. GoTo Resolve offers Session Recording, Remote Control, File Transfer, Feedback Collection, Diagnostic Tools and many more functionalities.

Some top alternatives to GoTo Resolve includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC and LogMeIn Rescue.

Yes, GoTo Resolve provides API.

Yes, GoTo Resolve provides mobile app.

GoTo Resolve is located in Boston, Massachusetts

GoTo Resolve offers Free Trial, Subscription, Quotation Based pricing models

Yes, GoTo Resolve can integrate with

The starting price of GoTo Resolve is $39/Month when Billed Yearly

Researched by Rajat Gupta