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Compare GoTo Resolve vs TeamViewer vs NinjaOne (NinjaRMM)

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

9.3/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • $9 , yearly
          Pricing Pans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

            Show more +

          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available
          Pricing Pagegoto-resolve pricingteamviewer pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          10777

          Very Good

          233

          Good

          32

          Poor

          27

          Terible

          435

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          • Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license.

          • Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience.

          • Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances.

          • Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members.

          • Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently.

          • Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions.

          • Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Siemens

          Siemens

          Coca-Cola

          Coca-Cola

          Airbus

          Airbus

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          13 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GoTo Resolve and TeamViewer offer a Free Trial.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for GoTo Resolve Starts at $39/Month when Billed Yearly whereas for TeamViewer Starts at $9/month when yearly.

          Some top alternatives to GoTo Resolve includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].