Compare GoTo Resolve vs RescueAssist vs NinjaOne (NinjaRMM)

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	GoTo Resolve (417) Get Quote Get Quote	RescueAssist (252) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More	RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More
Entry Level Pricing	Starts from $39 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.3/10	9.1/10
User Ratings	4.4 (329)	4.3 (447)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$39 , Billed Yearly	Not Available
Pricing Pans	Service Desk Get Started Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team Free upgrades Show more + GoToAssist Get Started 1 Agent Agent Console File Transfer Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 329 reviews)	4.3 (based on 447 reviews)
Rating Distribution	Excellent 256 Very Good 140 Good 18 Poor 0 Terible 3	Excellent 146 Very Good 93 Good 12 Poor 0 Terible 1
Expert's Review generated by AI	GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more	GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more
Pros and Cons	User-friendly interface with minimal interruptions during product usage. Easy access with straightforward GUI and seamless troubleshooting options. Quick installation process and excellent support for desktop and service desk issues. Fantastic AI features for quick issue diagnosis and resolution. Multiple device support and easy file transfer options for streamlined support. Some users may face challenges with software installation, requiring extra time. Limited customer support and lack of a free trial option could be drawbacks for some users. The price point may be high for small businesses, impacting affordability.	Streamlined remote assistance with a user-friendly interface, enhancing efficiency. Multifunctional capabilities including remote connection, mobile support, and easy communication features. Efficient ticketing system for tracking and managing tickets. Automates repetitive tasks, enhancing productivity. Offers unattended support for resolving issues without user interaction. Issues with the unattended support system, causing connectivity problems. Lack of innovation compared to competitors. Some users may find the interface glitchy, especially with slower internet speeds.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Slack 4.5 (35011 reviews)	Slack

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 Zoho Assist 4.5 ScreenMeet 4.9	NinjaOne (NinjaRMM) 4.7 Zoho Assist 4.5 ScreenMeet 4.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both GoTo Resolve and RescueAssist offer a Free Trial.

GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for RescueAssist are unavailable.

Some top alternatives to GoTo Resolve includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

Some top alternatives to RescueAssist includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue and GoTo Resolve.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare GoTo Resolve vs RescueAssist vs NinjaOne (NinjaRMM)

GoTo Resolve

RescueAssist

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure