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Compare GoTo Resolve vs FixMe.IT

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FixMe.IT
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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

8.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • Not Available
          Pricing Plans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

            Show more +

          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          177

          Very Good

          34

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          • Cost and time efficient for remote technical support, saving time and money.

          • Easy to use and install, with both remote and local capabilities.

          • Multiple monitor support enhances user experience.

          • Reliable connection with low lag.

          • User-friendly for both tech users and clients, allowing easy and quick connections.

          • Richness of features and customizations can be complex for newcomers without adequate support.

          • Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GoTo Resolve and FixMe.IT offer a Free Trial.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          FixMe.IT is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for FixMe.IT are unavailable.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to FixMe.IT includes ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer, VNC Connect, RemoteToPC, Dameware Mini Remote Control, AnyDesk, DeskRoll, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].