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Compare GoTo Resolve vs LogMeIn Pro

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

LogMeIn Pro provides instant access to your computers and mobile devices from any device, allowing you to share files and applications remotely, and enjoy complete control of your remote ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

7.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

3 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • Not Available
          Pricing Plans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

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          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          49

          Very Good

          6

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Remote Control

          1 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GoTo Resolve and LogMeIn Pro offer a Free Trial.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          LogMeIn Pro is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for LogMeIn Pro are unavailable.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to LogMeIn Pro includes Zoho Assist, GoToMyPC, RemotePC, ShowMyPC, RemoteToPC, Dameware Mini Remote Control, Remotedesk, Splashtop Business Access, LogMeIn Rescue, Dualmon Remote Access, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].