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Compare GoTo Resolve vs AnyDesk vs NinjaOne (NinjaRMM)

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.3/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • Not Available
          Pricing Pans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

            Show more +

          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available
          Pricing Pagegoto-resolve pricinganydesk pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          748

          Very Good

          65

          Good

          7

          Poor

          3

          Terible

          15

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          AnyDesk is a standout PC control-sharing application that stands out due to its exceptional ease of use and blazing fast performance. Users love its seamless connectivity and simple setup ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          • Easy to use, with an intuitive interface and quick setup, suitable for both tech-savvy users and beginners.

          • Offers fast and responsive remote desktop connection, aiding in troubleshooting and file sharing.

          • Allows for remote support and access with password protection, enhancing security.

          • Lightweight software with compatibility across various devices and operating systems.

          • Provides a seamless experience for remote work, training, and support, enhancing productivity.

          • Inconsistent connectivity issues may result in dropped connections or lag, requiring a stable internet connection for optimal performance.

          • Limited capabilities for unsupervised remote access configuration, which can be complex for some users.

          • Occasional delays in establishing connections, impacting efficiency for time-sensitive tasks.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          AnyDesk screenshot

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          GoTo Resolve offers Free Trial, but AnyDesk does not.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          AnyDesk is designed for Freelancers, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for AnyDesk are unavailable.

          Some top alternatives to GoTo Resolve includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to AnyDesk includes NinjaOne (NinjaRMM), RemotePC, TeamViewer, VNC Connect, Dameware Mini Remote Control, DeskRoll, AeroAdmin, FixMe.IT, Zoho Vault, WorkDesk and Parsec for Teams.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].