Dynamic Contact Center Manager Alternatives and Competitors

Product Description

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...

Product Description

OfficeClip is a web-based CRM system that can manage all your customer and supplier information and automate repetitive tasks such as sending out quotations, invoices and reminders. It also provides the tools you need to effectively manage your team members and coordinate workflow.

Product Description

DigitalCRM.com is an online Customer Relationship Management (CRM) software using open source technology, providing sales force automation, customer service & support, marketing & sales workflow automation, social CRM & customer communities allowing you to instantly engage and interact with ...

Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

Product Description

UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...

Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

Product Description

DCDial is a powerful yet simple Contact Center Operations Software that helps contact centers manage customer contacts more effectively. Whether business is looking to centralize customer interaction across multiple locations, or improve first-contact resolution, DCDial can help business to ...

Product Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...

Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

Product Description

FCI CCM provides a powerful platform to create and deploy targeted, personalized customer conversations via their choice of channels. This software boasts tools such as configurable rules-based offers, linked to the details of each transaction, plus data insights and visuals to help your ...