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DiamanteDesk

Streamline your business with DiamanteDesk.

4.3

(3)

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is DiamanteDesk?

Affiliate Disclosure

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a team of trained data entry operators. The modules included in the system will allow for proposal development, purchase orders, invoicing, credit card processing, project management, quoting, and much more. DiamanteDesk not only assists users in these areas, but it also provides features such as time tracking, payroll services, easy tax preparation, open enrollment compliance requirements and enrollment tracking.

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

DiamanteDesk software demo

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DiamanteDesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

DiamanteDesk Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Automated Routing

Customizable Branding

Document Storage

Multi-Channel Communication

Self Service Portal

Ticket Management

DiamanteDesk Pricing

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Free Trial

Not available

Pricing Model

Paid Plans (Open-source )

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Pricing Plans

DiamanteDesk

Modern and the most prospective technologies
Deep integrations
Full control of the system via API

Explore in-depth pricing

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DiamanteDesk Reviews & Ratings

4.3

Very Good

Based on 3 ratings & 2 reviews

Rating Distribution

Excellent

(0)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Melvin A

08/25/19

4 out of 5

"A great customer service platform for different areas of an organization"

What do you like best about DiamanteDesk? DiamanteDesk has features that are very useful to my organization. To begin with, customization on the ...

Melvin A

08/25/19

4 out of 5

"A great customer service platform for different areas of an organization"

What do you like best about DiamanteDesk? DiamanteDesk has features that are very useful to my organization. To begin with, customization on the ...

View all Reviews

DiamanteDesk Integrations

SugarCRM Survey Rocket

4.4

4.4

View all integrations

DiamanteDesk Support

Contact

+380 68 258 80 80

Customer Service

Online

Location

Kyiv, Ukraine

Reach out to DiamanteDesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

DiamanteDesk is a Help Desk Software. DiamanteDesk offers Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, Automated Routing and many more functionalities.

Some top alternatives to DiamanteDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Help Desk Premier.

Yes, DiamanteDesk provides API.

No, DiamanteDesk doesn't provide mobile app.

DiamanteDesk is located in Kyiv, Ukraine

DiamanteDesk offers Open-source pricing model

Yes, DiamanteDesk can integrate with SugarCRM Survey Rocket, PrestaShop, FreshdeskYou can find more integration for DiamanteDesk here

The starting price is not disclosed by DiamanteDesk. You can visit DiamanteDesk pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.