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3 Best Jira Service Desk Alternatives for Windows in 2025

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

Symantec ServiceDesk - Service Desk Software

Symantec ServiceDesk

Efficiently manage customer service and IT requests.

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4.0

(15)

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Product Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...

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Symantec ServiceDesk offers custom pricing plan

GLPI - Service Desk Software

GLPI

Elevate your management with streamlined efficiency.

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4.7

(40)

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Product Description

GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, financial management, configuration, and administrative capabilities. A powerful solution for companies of all ...

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Researched by Rajat Gupta