Compare ManageEngine ServiceDesk Plus vs GLPI vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote	GLPI (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More	GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Free Trial available	Get Free Trial
User Ratings	4.2 (351)	4.7 (57)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 351 reviews)	4.7 (based on 57 reviews)
Rating Distribution	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1	Excellent 30 Very Good 10 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more
Pros and Cons		Highly customizable open-source IT asset management and support ticket system with a strong supporting community. Easy to use and customize, offering a complete ITSM solution. Excellent graphical interface with easy handling and reporting features. Provides project and contract management, automatic inventory, and deployment in multiple environments. Allows for free calls and easy international communication. Newcomers may find the richness of features and customizations overwhelming without proper support. Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)	No Integration information available.

Customers

Customers	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2	Airbus Habitat Doctolib

Media and Screenshots

Screenshots	16 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ManageEngine ServiceDesk Plus and GLPI offer a Free Trial.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

GLPI is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both ManageEngine ServiceDesk Plus and GLPI are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ManageEngine ServiceDesk Plus vs GLPI vs Freshservice

ManageEngine ServiceDesk Plus

GLPI

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure