20 Best Customer Success Software for Free in January 2025

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List of the Best Customer Success Software For Free as of January 2025

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Churn Solution

Empower your business, retain valuable customers, maximize lifetime value.

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4.8

(2)

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Product Description

Unveiling the Churn Solution, your ultimate ally in the ongoing fight against customer churn. This innovative tool empowers businesses to create customized cancellation processes that effectively salvage valuable customers on the brink of departure. Picture a scenario where you can meticulously ...

Pricing

Free Trial available, Try Now

Starts from $49.00/month when Billed Yearly, also offers free forever plan

UserGuiding

Empowering your customer success journey.

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4.7

(102)

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Product Description

UserGuiding is the customer success software that helps to achieve goals. Generate more revenue, build trust in product, and maintain healthier relationships with customers with easy to use customer success software. It help to close the loop between business and customers through ...

Pricing

Free Trial available

Starts from $2,490/Year

SmartKarrot

Maximize customer success with SmartKarrot.

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4.6

(34)

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Product Description

SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer interactions across all channels, enabling companies to track, observe, and control their customer touchpoints. ...

Pricing

Free Trial available

Starts from $499/Month when Billed Yearly

ChurnZero

Maximize customer value with ChurnZero.

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4.6

(749)

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Product Description

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...

Pricing

Free Trial available

ChurnZero offers custom pricing plan

Strikedeck

Empowering Your Customer Success Journey

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4.5

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Product Description

Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...

Pricing

Free Trial available

Strikedeck offers custom pricing plan

MetaCX

Accelerate customer success with smarter engagement.

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4.5

(1)

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Product Description

MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email marketing to provide an unified foundation for developing the strongest relationships with customers. MetaCX ...

Pricing

Salesmachine

Boost sales success with Salesmachine.

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4.4

(23)

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Product Description

Salesmachine is customer success software that helps salespeople be more successful. It lets use drag-and-drop sales materials into emails, tracks metrics to show sales team their lead progress, and even warns when salespeople are missing their goals by too much. This all makes it easier for ...

Pricing

Free Trial available

Starts from $2,500/Month

Froged

Empowering businesses with advanced customer support.

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4.4

(6)

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Product Description

Froged is web-based customer support software designed for small to medium sized businesses. Unlike other web-based helpdesk solutions, Froged goes beyond the call of duty with industry standard reporting tools and customizable reporting dashboards. Also check out add-ons for more capabilities, ...

Pricing

Free Trial available

CrowdPower

Boost sales and engage customers with CrowdPower AI.

Visit Website

4.3

(2)

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Product Description

CrowdPower offers an automated solution for targeting customers and boosting sales. Integrate this powerful solution into any website with a few lines of code and start taking advantage of Segment dashboard features. Monitor user activity and use simple “if this, then that” automations to ...

Pricing

Free Trial available

Starts from $48/Month when Billed Yearly

Headway APP

Stay updated, stay ahead with Headway App.

Visit Website

2.7

(11)

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Product Description

Introducing Headway App – the ultimate solution for keeping your customers informed about product updates. With the tagline "Keep customers in the loop about product", this innovative software offers a comprehensive changelog for your product. It's packed with top-notch features such as ...

Pricing

Starts from $29/Month, also offers free forever plan

Erxes XM for SaaS

Elevate customer experiences through seamless engagement solutions.

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Product Description

Erxes XM is the ultimate All-in-One Customer Engagement Platform designed for SaaS businesses looking to elevate their customer experiences to new heights. This game-changing solution provides SaaS companies with a comprehensive toolset tailor-made to suit their individual requirements. By ...

Pricing

SuccessBoard

Empower your business with SuccessBoard - your ultimate customer success tool.

Visit Website

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Product Description

Introducing SuccessBoard - the ultimate solution for businesses aiming to enhance customer retention, satisfaction, and expansion. This innovative tool serves as a comprehensive repository of customer data, enabling easy access to crucial information necessary for fostering customer loyalty and ...

Pricing

Starts from $49.00/user / month when Billed Yearly, also offers free forever plan

Yarea

Personalized customer portals for an unmatched experience!

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Product Description

Yarea helps businesses create a personalised customer portal quickly and easily. It is the ideal solution for improving customer experience, increasing loyalty and raising efficiency. It offers plenty of modules and integrations to create unique customer experiences and can be customised to ...

Pricing

Free Trial available

Starts from $19/Month when Billed Yearly

Plain

Effortless resolution. Seamless support.

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Product Description

Plain is an intuitive customer support tool designed to meet modern-day demands. It offers a streamlined approach to resolve user queries with a single conversation rather than multiple tickets. With Plain, all customer product interactions and messages are streamlined in a single timeline, ...

Pricing

Starts from $59/Month, also offers free forever plan

Dock

Boost engagement, simplify CRM.

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Product Description

Dock empowers businesses to streamline their customer relationship management and maximize customer engagement. Overcome the tedium of spreadsheets and build a collaborative platform for customers to engage in actions such as communications, sharing status, aligning due dates, assigning tasks, ...

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

Simpu

Streamline your communication, elevate your business.

Visit Website

Add to compare

Product Description

Simpu is the one-stop communication solution for teams and customers. From email, to social media, SMS and live chat - all communication channels are unified, workflow is automated, and customer support and market accuracy are greatly improved, all achievable from the same platform. Say goodbye ...

Pricing

Starts from $6/User/Month, also offers free forever plan

Churni

Uncover churn causes and keep customers coming back.

Visit Website

Add to compare

Product Description

Churni is a feature-rich churn analytics tool for businesses of any size who are looking to automate their customer retention process. Gain key insights into why customers decided to cancel, analyze customer data, and export results in CSV format. Plus, Churni has the ability to integrate with ...

Pricing

Free Trial available

Starts from $99/Month when Billed Yearly

Aligned

Simplify sales and achieve success.

Visit Website

Add to compare

Product Description

Aligned is a powerful tool for sellers and buyers to work together, conveniently located in a single place. Give customers an engaging experience with an easy drag & drop interface to create simplified mini-sites suitable for their needs. Help champions within an organization to drive ...

Pricing

Starts from $49/User/Month when Billed Yearly, also offers free forever plan

RetentionEngine

Maximize retention and minimize churn with AI-driven insights.

Visit Website

Add to compare

Product Description

RetentionEngine is a customer service monitoring software designed to help companies identify and respond to why customers are cancelling product orders. Featuring a no-code interface, this software provides intuitive means to create an efficient cancel flow for maximum understanding of the ...

Pricing

Free Trial available

Starts from $19/Month

Crewcharge

Cultivate loyalty with personalized marketing.

Visit Website

Add to compare

Product Description

Meet Crewcharge – the ultimate customer success platform for SaaS companies. It empowers you to understand and cater to the unique needs of your customers by creating personalized marketing workflows based on their behavior. With a 10X customer retention rate, Crewcharge not only educates and ...

Pricing

Free Trial available

Starts from $49/Month

Best Customer Success Software For Free

Churn Solution

Empower your business, retain valuable customers, maximize lifetime value.

Unveiling the Churn Solution, your ultimate ally in the ongoing fight against customer churn. This innovative tool empowers businesses to create customized cancellation processes that effectively salvage valuable customers on the brink of departure. Picture a scenario where you can meticulously ...

UserGuiding

Empowering your customer success journey.

UserGuiding is the customer success software that helps to achieve goals. Generate more revenue, build trust in product, and maintain healthier relationships with customers with easy to use customer success software. It help to close the loop between business and customers through ...

SmartKarrot

Maximize customer success with SmartKarrot.

ChurnZero

Maximize customer value with ChurnZero.

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...

Strikedeck

Empowering Your Customer Success Journey

Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...

MetaCX

Accelerate customer success with smarter engagement.

MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email marketing to provide an unified foundation for developing the strongest relationships with customers. MetaCX ...

Salesmachine

Boost sales success with Salesmachine.

Salesmachine is customer success software that helps salespeople be more successful. It lets use drag-and-drop sales materials into emails, tracks metrics to show sales team their lead progress, and even warns when salespeople are missing their goals by too much. This all makes it easier for ...

Froged

Empowering businesses with advanced customer support.

Froged is web-based customer support software designed for small to medium sized businesses. Unlike other web-based helpdesk solutions, Froged goes beyond the call of duty with industry standard reporting tools and customizable reporting dashboards. Also check out add-ons for more capabilities, ...

CrowdPower

Boost sales and engage customers with CrowdPower AI.

CrowdPower offers an automated solution for targeting customers and boosting sales. Integrate this powerful solution into any website with a few lines of code and start taking advantage of Segment dashboard features. Monitor user activity and use simple “if this, then that” automations to ...

Headway APP

Stay updated, stay ahead with Headway App.

Introducing Headway App – the ultimate solution for keeping your customers informed about product updates. With the tagline "Keep customers in the loop about product", this innovative software offers a comprehensive changelog for your product. It's packed with top-notch features such as ...

Erxes XM for SaaS

Elevate customer experiences through seamless engagement solutions.

Erxes XM is the ultimate All-in-One Customer Engagement Platform designed for SaaS businesses looking to elevate their customer experiences to new heights. This game-changing solution provides SaaS companies with a comprehensive toolset tailor-made to suit their individual requirements. By ...

SuccessBoard

Empower your business with SuccessBoard - your ultimate customer success tool.

Introducing SuccessBoard - the ultimate solution for businesses aiming to enhance customer retention, satisfaction, and expansion. This innovative tool serves as a comprehensive repository of customer data, enabling easy access to crucial information necessary for fostering customer loyalty and ...

Yarea

Personalized customer portals for an unmatched experience!

Yarea helps businesses create a personalised customer portal quickly and easily. It is the ideal solution for improving customer experience, increasing loyalty and raising efficiency. It offers plenty of modules and integrations to create unique customer experiences and can be customised to ...

Plain

Effortless resolution. Seamless support.

Plain is an intuitive customer support tool designed to meet modern-day demands. It offers a streamlined approach to resolve user queries with a single conversation rather than multiple tickets. With Plain, all customer product interactions and messages are streamlined in a single timeline, ...

Dock

Boost engagement, simplify CRM.

Dock empowers businesses to streamline their customer relationship management and maximize customer engagement. Overcome the tedium of spreadsheets and build a collaborative platform for customers to engage in actions such as communications, sharing status, aligning due dates, assigning tasks, ...

Simpu

Streamline your communication, elevate your business.

Simpu is the one-stop communication solution for teams and customers. From email, to social media, SMS and live chat - all communication channels are unified, workflow is automated, and customer support and market accuracy are greatly improved, all achievable from the same platform. Say goodbye ...

Churni

Uncover churn causes and keep customers coming back.

Churni is a feature-rich churn analytics tool for businesses of any size who are looking to automate their customer retention process. Gain key insights into why customers decided to cancel, analyze customer data, and export results in CSV format. Plus, Churni has the ability to integrate with ...

Aligned

Simplify sales and achieve success.

Aligned is a powerful tool for sellers and buyers to work together, conveniently located in a single place. Give customers an engaging experience with an easy drag & drop interface to create simplified mini-sites suitable for their needs. Help champions within an organization to drive ...

RetentionEngine

Maximize retention and minimize churn with AI-driven insights.

RetentionEngine is a customer service monitoring software designed to help companies identify and respond to why customers are cancelling product orders. Featuring a no-code interface, this software provides intuitive means to create an efficient cancel flow for maximum understanding of the ...

Crewcharge

Cultivate loyalty with personalized marketing.

Meet Crewcharge – the ultimate customer success platform for SaaS companies. It empowers you to understand and cater to the unique needs of your customers by creating personalized marketing workflows based on their behavior. With a 10X customer retention rate, Crewcharge not only educates and ...

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