SmartKarrot Reviews in February 2025: User Ratings, Pros & Cons

"Scaling up with SmartKarrot"

What do you like best about SmartKarrot CS? We appreciate the platform's extensive range of features, aiding us in staying organized and monitoring our activities. Most importantly, it's the supportive team that assists, advises, and steers us toward our goals that we value. What do you dislike about SmartKarrot CS? Absence of pre-made/canned training materials. What problems is SmartKarrot CS solving and how is that benefiting you? SmartKarrot assisted us in optimizing our customer success ...

"A great source to collate multiple activities to track CS Performance"

What do you like best about SmartKarrot CS? Insights & graphical representation is helpful to analyse the data. What do you dislike about SmartKarrot CS? Exported reports to be downloaded directly, there should be more filters to extract the data. What problems is SmartKarrot CS solving and how is that benefiting you? Track renewal activties by providing alert in prior

"It is Good, helps to track my clients at one place."

What do you like best about SmartKarrot CS? Tracking all my customers in one place.. What do you dislike about SmartKarrot CS? Too many things in one place............ What problems is SmartKarrot CS solving and how is that benefiting you? tracking my customers

"Excellent Account Manager, Easy to Use, Customisable fields"

What do you like best about SmartKarrot CS? Smart Karrot offers an excellent solution for managing client onboarding and tracking the health score of clients. The ability to effortlessly track tasks, mark touchpoints, and create action points is indeed a cool feature. It makes managing workflows more efficient, ensuring that no important client interactions are overlooked. Moreover, the platform's support for surveys and success plays makes it even easier to keep track of activity and meet ...

"Excellent Account Manager, Easy to Use, Customisable fields"

What do you like best about SmartKarrot CS? Smart Karrot offers an excellent solution for managing client onboarding and tracking the health score of clients. The ability to effortlessly track tasks, mark touchpoints, and create action points is indeed a cool feature. It makes managing workflows more efficient, ensuring that no important client interactions are overlooked. Moreover, the platform's support for surveys and success plays makes it even easier to keep track of activity and meet ...

"Client Success Manager"

What do you like best about SmartKarrot CS? Being able to track items that need to be addressed, followed up and tracked What do you dislike about SmartKarrot CS? Items that do not stick or items that are reverted back and cause issues when trying to track. What problems is SmartKarrot CS solving and how is that benefiting you? Personal/client tracking and task tracking

"Client Success Manager"

What do you like best about SmartKarrot CS? Being able to track items that need to be addressed, followed up and tracked What do you dislike about SmartKarrot CS? Items that do not stick or items that are reverted back and cause issues when trying to track. What problems is SmartKarrot CS solving and how is that benefiting you? Personal/client tracking and task tracking

"SmartKarrot customer service has been very responsive!"

What do you like best about SmartKarrot CS? Our SK representative has worked very closely with our team to ensure we have a smooth experience. On top of this, he has worked with us and our processes to assist with new possible efficiencies. What do you dislike about SmartKarrot CS? With continuing updates to the platform, there are some instances where some experiences do not connect. What problems is SmartKarrot CS solving and how is that benefiting you? SmartKarrot is currently being used ...

"Many thanks to Smart Karrot's implementation team's great help."

What do you like best about SmartKarrot CS? The analytics dashboard is clean and simple. I really like the implementation team. They are super smart, supportive and understanding. They proactively helped us to resolve the blockers on the way of implementation. What do you dislike about SmartKarrot CS? Nothing at all :) Why you made me to type so many words for this section? What problems is SmartKarrot CS solving and how is that benefiting you? We need to have a central hub to display ...

"Many thanks to Smart Karrot's implementation team's great help."

What do you like best about SmartKarrot CS? The analytics dashboard is clean and simple. I really like the implementation team. They are super smart, supportive and understanding. They proactively helped us to resolve the blockers on the way of implementation. What do you dislike about SmartKarrot CS? Nothing at all :) Why you made me to type so many words for this section? What problems is SmartKarrot CS solving and how is that benefiting you? We need to have a central hub to display ...