List of Contact Center Operations Software for SMBs in 2025

Showing 41-54 out of 54

List of the Best Contact Center Operations Software For Small Business as of April 2025

Hello Stats

Power up your marketing with call tracking.

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Product Description

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call sources with ease using Hello Stats' user-friendly dashboard. With its quick ...

Pricing

Free Trial available

Starts from $6/Month

UpTeam

Elevate your sales game with UpTeam's call management.

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Product Description

Introducing UpTeam - the ultimate call management system for businesses. With its innovative features, this app helps manage a variety of sales teams within an organization, from outbound sales executives to recruiters. But what sets UpTeam apart is its ability to make calls to customers, ...

Pricing

CallTracking

Maximize ROI and optimize your calls with CallTracking.

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Product Description

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from various sources, enabling businesses to optimize their advertising budget and ...

Pricing

CallTracking offers custom pricing plan

MyDoctorCalls

Track, record, and succeed with MyDoctorCalls.

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Product Description

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, giving you valuable insights into your marketing efforts. With every sign-up, you will have access to local ...

Pricing

Starts from $99/Month

Magnetis

Track, analyze, and boost your calls with Magnetis.

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Product Description

Magnetis, a powerful tool from a leading SaaS Aggregator company, offers call-tracking capabilities to help you gain valuable insights from your phone calls. With its phone call analytics, you can track call volumes, sources, and calendar of calls, as well as detect and follow up on missed ...

Pricing

Track Leads

Maximize leads and elevate your business.

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Product Description

Amplify your business with our revolutionary product, Track Leads. Say goodbye to traditional approaches where data was only accessible to experts or large corporations. Our product puts you in control of your data, giving you a competitive edge. Move beyond basic analytic tools and meaningless ...

Pricing

Starts from $30/Month

CallMatrix

Efficient call management for increased conversions.

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Product Description

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ability to create local and toll-free numbers, set call routing policies and use the numbers for ...

Pricing

Starts from $29/Month when Billed Yearly

Squaretalk

Elevate your call center operations with Squaretalk.

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Product Description

Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this software empowers sales and support teams to operate efficiently from anywhere. Connect with customers through ...

Pricing

Squaretalk offers custom pricing plan

BlackLab

Maximize your call center's potential with BlackLab.

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Product Description

The Black Lab Operations software offers businesses a cost-effective solution to better manage their call center operations. The software combines advanced analytics, multichannel supervision and review tools with the simplicity of an intuitive user interface for better customer care. With ...

Pricing

BlackLab offers custom pricing plan

Dynamic Contact Center Manager

Efficiently adapt to quickly-changing contact center needs.

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Product Description

Contact center infrastructure deployment and operation typically require highly skilled CTI engineers. When faced with sudden, dynamic changes, the contact center operators typically escalate the issue in a predetermined process. This process results in long cycle times, higher operational ...

Pricing

Dynamic Contact Center Manager offers custom pricing plan

VoiceIQ

Power up your contact center with VoiceIQ.

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Product Description

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...

Pricing

VoiceIQ offers custom pricing plan

LeadsRain

Maximize efficiency and results with LeadsRain.

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Product Description

LeadsRain is an Operations Software for contact centers and help desks that dials out to leads and tracks responses for a wide range of businesses, such as Home Improvement, Telecommunications, Insurance, Gambling. Operations is one of the key levers for successful lead generation campaigns. ...

Pricing

Free Trial available

Starts from $105, also offers free forever plan

Callision

Efficiently manage your contact center with Callision.

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Product Description

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

Pricing

Starts from $19.99/User/Month, also offers free forever plan

StringeeX

Efficiently manage customer interactions 24/7.

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Product Description

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include 24/7 monitoring of inbound customer calls and web chat, call recording and archiving, customer work order ...

Pricing

Free Trial available

Starts from $10.99/Month when Billed Yearly

Best Contact Center Operations Software For Small Business

Hello Stats

Power up your marketing with call tracking.

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call sources with ease using Hello Stats' user-friendly dashboard. With its quick ...

UpTeam

Elevate your sales game with UpTeam's call management.

Introducing UpTeam - the ultimate call management system for businesses. With its innovative features, this app helps manage a variety of sales teams within an organization, from outbound sales executives to recruiters. But what sets UpTeam apart is its ability to make calls to customers, ...

CallTracking

Maximize ROI and optimize your calls with CallTracking.

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from various sources, enabling businesses to optimize their advertising budget and ...

MyDoctorCalls

Track, record, and succeed with MyDoctorCalls.

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, giving you valuable insights into your marketing efforts. With every sign-up, you will have access to local ...

Magnetis

Track, analyze, and boost your calls with Magnetis.

Magnetis, a powerful tool from a leading SaaS Aggregator company, offers call-tracking capabilities to help you gain valuable insights from your phone calls. With its phone call analytics, you can track call volumes, sources, and calendar of calls, as well as detect and follow up on missed ...

Track Leads

Maximize leads and elevate your business.

Amplify your business with our revolutionary product, Track Leads. Say goodbye to traditional approaches where data was only accessible to experts or large corporations. Our product puts you in control of your data, giving you a competitive edge. Move beyond basic analytic tools and meaningless ...

CallMatrix

Efficient call management for increased conversions.

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ability to create local and toll-free numbers, set call routing policies and use the numbers for ...

Squaretalk

Elevate your call center operations with Squaretalk.

BlackLab

Maximize your call center's potential with BlackLab.

The Black Lab Operations software offers businesses a cost-effective solution to better manage their call center operations. The software combines advanced analytics, multichannel supervision and review tools with the simplicity of an intuitive user interface for better customer care. With ...

Dynamic Contact Center Manager

Efficiently adapt to quickly-changing contact center needs.

Contact center infrastructure deployment and operation typically require highly skilled CTI engineers. When faced with sudden, dynamic changes, the contact center operators typically escalate the issue in a predetermined process. This process results in long cycle times, higher operational ...

VoiceIQ

Power up your contact center with VoiceIQ.

VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...

LeadsRain

Maximize efficiency and results with LeadsRain.

LeadsRain is an Operations Software for contact centers and help desks that dials out to leads and tracks responses for a wide range of businesses, such as Home Improvement, Telecommunications, Insurance, Gambling. Operations is one of the key levers for successful lead generation campaigns. ...

Callision

Efficiently manage your contact center with Callision.

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

StringeeX

Efficiently manage customer interactions 24/7.

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include 24/7 monitoring of inbound customer calls and web chat, call recording and archiving, customer work order ...

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