Compare Zoho SalesIQ vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho SalesIQ (283) Get Quote Get Quote	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Starts from $7 , Billed Yearly	Starts from $7 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.7/10
User Ratings	4.4 (273)	4.4 (3462)
	Get Quote	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	27 Features
Unique Features
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Pricing

Pricing Option
Starting From	$7 , Billed Yearly	$7 , yearly
Pricing Plans	Free Get Started 3 operator licenses included File sharing Track and engage with 10K visitors/month Show more + Basic Get Started Includes features of Free plan, plus Email signature chat Chat transfer and group chat Show more + Professional Get Started Includes features of Basic plan, plus Data and action widgets Block IP Show more + Browse all pricing plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	4.4 (based on 273 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 186 Very Good 77 Good 10 Poor 6 Terible 4	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Expert's Review generated by AI	Zoho offers a comprehensive suite of solutions for businesses, with Zoho One standing out as a favorite among users. The seamless integration between Zoho products makes workflow efficiency a ...Read more	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more
Pros and Cons	Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs. Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement. Affordable pricing and accessibility make it suitable for small and medium-sized businesses. Easy customization and user-friendly interface make it simple to set up and use, even for beginners. Provides comprehensive tools for managing sales pipelines, customer relationships, and business analytics. Limited advanced features and integrations compared to competitors like HubSpot or Salesforce. Some users find the Marketplace lacking in additional apps and connectors, limiting customization options. Requires proper training and support to fully utilize the richness of features, which can be complex for newcomers.	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	ActiveCampaign 4.5 (12031 reviews) Volusion 3.4 (477 reviews) WordPress 4.1 (25641 reviews)	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Renault Suzuki IIFL	NHS Rogers ESSILOR

Media and Screenshots

Screenshots	9 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat Xeno LiveAgent 4.7	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho SalesIQ and Zoho Desk offer a Free Trial.

Zoho SalesIQ is designed for Large Enterprises, Medium Business and Small Business.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho SalesIQ Starts at $7/User/Month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

Some top alternatives to Zoho SalesIQ includes ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, Smartchat, ChatFlow247 and Let's Connect.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho SalesIQ vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Zoho SalesIQ

Zoho Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure