Compare Zoho Projects vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Projects (303) Visit website Visit Website *sponsored	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Zoho Projects is a versatile project management platform designed to help teams track their time and manage work seamlessly from any location. With an intuitive interface, it allows users ... Read More	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Starts from $4 , yearly	Starts from $7 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.7/10
User Ratings	4.3 (538)	4.4 (3462)
	Visit website	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	37 Features	27 Features
Unique Features
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Pricing

Pricing Option
Starting From	$4 , yearly	$7 , yearly
Pricing Plans	Free Free Get Started Up to 5 users 3 Projects Subtasks Show more + Premium $5 /user/month Get Started Free Features + Unlimited projects Project Templates Show more + Enterprise $10 /user/month Get Started Premium Features + Zia Search Zia Translation Show more +	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 538 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 213 Very Good 70 Good 11 Poor 4 Terible 5	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Expert's Review generated by AI	Zoho One and Zoho Projects showcase exceptional versatility and integration, making them standout tools for business and project management. Zoho One serves as a comprehensive solution for small ...Read more	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more
Pros and Cons	Offers a comprehensive suite of tools for project and business management, all in one ecosystem, reducing the need for multiple platforms. Seamless integration between Zoho apps, enhancing workflow efficiency and team collaboration. Highly customizable dashboards, workflows, and settings to fit diverse project or business needs. User-friendly interface and ease of use, even for individuals with minimal technical expertise. Provides excellent tools for task management, tracking progress, collaboration, and real-time communication. Limited third-party app integrations, restricting flexibility for users heavily reliant on external tools. Some features and configuration options can be overwhelming for onboarding new users or non-technical staff. Occasional minor UI/UX glitches that could disrupt the user experience.	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho Books 4.5 (565 reviews) Zoho People 4.4 (375 reviews) Zoho Assist 4.5 (1074 reviews)	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Airbus NFI MVA	NHS Rogers ESSILOR

Media and Screenshots

Screenshots	12 Screenshots	4 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	monday.com 4.5 Quickbase 4.2 Smartsheet 4.1	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Projects and Zoho Desk offer a Free Trial.

Zoho Projects is designed for Large Enterprises, Medium Business and Small Business.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Projects Starts at $4/user/month when yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

Some top alternatives to Zoho Projects includes monday.com, Quickbase , Smartsheet, ClickUp, Jira, Basecamp, Trello, TeamGantt, ProofHub, Asana, Teamwork, ProjectManager.com and Microsoft Project.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Projects vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Zoho Projects

Zoho Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure