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Compare Zoho CRM vs Freshchat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho CRM (2471) Visit website Visit Website	Freshchat (630) Visit website Visit Website

Overview

Description	Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $15 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.5/10
User Ratings	4.1 (8849)	4.5 (191)
	Visit website	Visit website

Features

Total Features	10 Features	8 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$15 , Billed Yearly
Pricing Pans	Free Get Started Leads Documents Mobile Apps Standard $20 Get Started Basic modules Tasks, calls, events Advanced filters Show more + Professional $35 Get Started Includes features of Standard plan, plus Macros SalesSignals Show more + Browse all pricing plans	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) $18 Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) $47 Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.1 (based on 8849 reviews)	4.5 (based on 191 reviews)
Rating Distribution	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Amazon EuroKids HotStar	Dunzo Delivery Hero klarna

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	No videos available.	5 Videos

Alternatives

Alternatives	Pipedrive 4.5 HubSpot CRM 4.2 ClickUp 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].