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Compare Zenduty vs PagerDuty vs Freshservice

Zenduty - Incident Management Software
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Overview

Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $10
Free Trial Availability
Spotsaas Score

8.5/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

12 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $10
          Pricing Pans
          • Free

            • SMS/Phone/Email/Slack/Teams/Push Notifications

            • On call scheduling

            • Android/iOS application

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          • Starter

            • Includes features of Free plan, plus

            • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

            • Incident Responders

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          • Growth

            • Includes features of Starter plan, plus

            • Unlimited SMS/Phone call alerts

            • API access

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          • Browse all pricing plans
          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

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          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

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          • Browse all pricing plans
          Pricing Pagezenduty pricingpagerduty pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Pros and Cons
          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zolo

          Zolo

          Qoala

          Qoala

          UrbanPiper

          UrbanPiper

          Vodafone

          Vodafone

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          PagerDuty

          PagerDuty

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          Cut down on noise

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zenduty and PagerDuty offer a Free Trial.

          Zenduty is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zenduty Starts at $5/User/Month when Billed Yearly whereas for PagerDuty Starts at $10.

          Some top alternatives to Zenduty includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Rootly, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].