Compare Zendesk Support vs Zoho CRM Plus vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Zoho CRM Plus (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Zoho CRM Plus is a friendly, easy-to-use customer relationship management (CRM) system for small and midsized businesses. It gives you a powerful platform to manage all aspects of your ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $57 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	8.8/10
User Ratings	4.3 (7934)	4.2 (62)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	18 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	$57 , Billed Yearly
Pricing Pans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Zoho CRM Plus Get Started Leads Contacts Accounts Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.2 (based on 62 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 32 Very Good 8 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Zoho CRM Plus is a standout solution in the customer relationship management sphere, offering a robust and versatile toolkit tailored for businesses seeking to manage sales, marketing, and ...Read more
Pros and Cons	No pros or cons available for the product	Intuitive and user-friendly interface with easy navigation, requiring minimal support or technical skills for basic usage. Extensive customization capabilities enable tailoring to specific business and sales processes, including workflows, reports, and forms. Seamless integration with other Zoho products, social media, WhatsApp, and VoIP systems for a unified platform experience. Automation of repetitive tasks like email population, reminders, and workflows, which enhances productivity and saves time. Affordable pricing with access to a comprehensive suite of tools, making it beneficial for small and medium-sized businesses. Steep learning curve for advanced features and customization, which might require some technical expertise for optimal use. Occasional inconsistencies in live chat availability and delayed resolution of complex issues. Limited marketplace offerings for third-party integrations and additional apps, which could restrict certain advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Pipedrive 4.5 (5199 reviews) Zendesk Support 4.3 (7934 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	Siemens LUSH Missouri Star	star health insurance atlantci tactial ciel ingenio para la vida

Media and Screenshots

Screenshots	2 Screenshots	7 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Zoho CRM Plus offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Zoho CRM Plus is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Zoho CRM Plus Starts at $57/User/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Zoho CRM Plus includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, ClickUp, Zoho CRM, Salesforce, Keap, SalesCRM, SimpleCRM, Salesdash CRM, DigitalCRM.com, BizPlus CRM, monday sales CRM by monday.com and Salesforce Partner Relationship Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Zoho CRM Plus vs Salesforce Sales Cloud vs Pipedrive

Zendesk Support

Zoho CRM Plus

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure