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Compare Zendesk Support vs UpKeep

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Touch up your assets and inventories with ease using UpKeep, a cutting-edge cloud-based software for modern asset management and maintenance. Accessible from any gadget, UpKeep provides a ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

9.8/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricingupkeep pricing

          Other Details

          Organization Types supported
          • Small Business
          • Medium Business
          • Large Enterprises
          • Freelancers
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.4

          (based on 649 reviews)

          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Yamaha

          Yamaha

          Marriott

          Marriott

          Unilever

          Unilever

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and UpKeep offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          UpKeep is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for UpKeep are unavailable.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to UpKeep includes Fiix, MicroMain CMMS, eMaint CMMS, Mobility Work, ManWinWin, MEX, Maintenance Care, Proteus CMMS, eWorkOrders CMMS and Cloud9 Maintenance.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].