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Compare Zendesk Support vs Parlor

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Parlor is a customer success platform that enables businesses to deliver a personalized customer experience across every touchpoint. Based on open standards and built for speed, flexibility ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $1,120 , Billed Monthly
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • $1,120 , Billed Monthly
        Pricing Pans
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

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        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

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        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

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        • Browse all pricing plans
        • Starter

          • Announce new product updates & instantly measure users’ reactions

          • Let users create personal roadmaps of prioritized feature requests

          • Promote the best user requests for review and discussion by all users

          Show more +

        • Essentials

          • Includes features of Starter plan, plus

          • Preview designs & prototypes in app to get feedback on potential features

          • Survey users in app to surface their wants and learn what needs attention

          Show more +

        • Premium

          • Includes features of Essentials plan, plus

          • Create & manage a customer council for structured, ongoing feedback

          • Access a dedicated Discovery Specialist to help guide your efforts

          Show more +

        Pricing Pagezendesk-support pricingparlor pricing

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Siemens

        Siemens

        LUSH

        LUSH

        Missouri Star

        Missouri Star

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zendesk

        2 Screenshots

        Parlor screenshot

        2 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zendesk Support offers Free Trial, but Parlor does not.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Parlor is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Parlor Starts at $1,120 when Billed Monthly.

        Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Some top alternatives to Parlor includes ClientSuccess, Custify, UserIQ, Salesmachine, Upwere, Freshdesk Customer Success (Formely Freshsuccess), Hubble, Rapidr, Follab and InsightSofa.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].