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Compare Zendesk Support vs Panintelligence

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Panintelligence is a Business Intelligence (BI) software provider, enabling organizations to harness and make more informed decisions based on all their data. Choose Panintelligence ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $2,000
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

8.8/10

User Ratings

4.6

(64)
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Software Demo

Demo

View demo

View demo

Features

Total Features

29 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $2,000
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          27

          Very Good

          7

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

          Panintelligence has garnered high praise for its intuitive data visualization capabilities and ease of use in creating insightful reports and dashboards. Users appreciate the ability to swiftly ...Read more

          Pros and Cons
          • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

          • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

          • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

          • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

          • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Uber

          Uber

          Siemens

          Siemens

          Shopify

          Shopify

          Advanced

          Advanced

          Bellrock

          Bellrock

          ACI Universal Payments

          ACI Universal Payments

          Media and Screenshots

          Screenshots
          Zendesk

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Panintelligence offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Panintelligence is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Panintelligence Starts at $2,000/Month.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Panintelligence includes Entrinsik Informer, Sisense, Microsoft Power BI, Dundas BI, SAS Business Intelligence, SAP BusinessObjects BI, WovVBI, ibi Analytics Platform, Easy Insight and dataSights.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].