Compare Zendesk Support vs Kylas vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Kylas Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Kylas is today's ultimate solution for sales success. Its enterprise-grade CRM provides accurate and timely insights, arming users with the knowledge to identify golden opportunities and ... Read More
Entry Level Pricing	Starts from $19 , yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	7.9/10
User Ratings	4.3 (7934)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	53 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	Not Available
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	No reviews available for the product
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	No reviews available for the product
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Kylas Sales CRM stands out as a robust and affordable CRM solution, especially tailored for small and medium enterprises (SMEs). Its user-friendly interface and intuitive design make it ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	User-friendly interface with intuitive navigation, suitable for both beginners and experienced users. Efficient lead management with automatic lead assignment and seamless tracking of the sales cycle. Customizable dashboards and forms allow for flexibility to suit company-specific needs. Low pricing compared to competitors, with the added benefit of unlimited users at no extra cost. Strong automation capabilities for lead nurturing, WhatsApp/email communication, and reduced manual intervention. Occasional connectivity or server issues, which can temporarily hinder productivity. System speed can be slow at times, especially affecting lead updates and sales calls. Add-ons and some advanced features require extra purchases, which may not be budget-friendly for all.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Zoho Books 4.5 (565 reviews) Stripe Payments 4.5 (2947 reviews) PayU 1.9 (79 reviews)

Customers

Customers	Uber Siemens Shopify	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Kylas offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Kylas is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Kylas are unavailable.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Kylas includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Microsoft Dynamics 365 for Sales, Delta Sales CRM, LeadSquared CRM, Sugar Sell, SalesCRM, Sage CRM, CAS CRM, Cratio CRM, LionO360 and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Kylas vs Thryv vs Salesforce Sales Cloud

Zendesk Support

Kylas

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure