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Compare Zendesk Support vs Drift

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

None

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

Not Available

User Ratings

Features

Total Features

18 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • $19 , yearly
        • Not Available
        Pricing Pans
        • Support Team

          $25

          /user/month

          • Ticketing system

          • Email

          • Contact form and Web Widget

          Show more +

        • Suite Team

          $69

          /user/month

          • Support Team; plus

          • AI agents

          • Customer and internal knowledge base

          Show more +

        • Suite Professional

          $149

          /user/month

          • Suite Team plus

          • Live and custom analytics

          • Skills-based routing

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagezendesk-support pricingdrift pricing

        Other Details

        Organization Types supported
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1493

        Very Good

        214

        Good

        31

        Poor

        7

        Terible

        12

        Excellent

        467

        Very Good

        69

        Good

        13

        Poor

        3

        Terible

        32

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Siemens

        Siemens

        LUSH

        LUSH

        Missouri Star

        Missouri Star

        Zenefits

        Zenefits

        Tenable

        Tenable

        Smartling

        Smartling

        Media and Screenshots

        Screenshots
        Zendesk

        2 Screenshots

        Drift screenshot

        3 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zendesk Support offers Free Trial, but Drift does not.

        Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

        Drift is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Drift are unavailable.

        Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

        Some top alternatives to Drift includes Conversica, Automat, Drift Email, ChatFunnels, Konverse AI, Engagenow, Intercom, RingCentral Engage Digital, Qualified and Conversocial.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].