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Compare Zendesk Support vs ClicData

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

ClicData,is a Business Intelligence Software, offers an affordable and easy to use solution for a complete in-memory database. It works with all types of data sources and visualizes them ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $71 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

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Features

Total Features

18 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $71 , Billed Yearly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

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          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

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          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

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          • Browse all pricing plans
          • Premium

            • 10 Users Included

            • 5 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 10 GB

            • Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 10 GB

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          • Team

            • 25 Users Included

            • 10 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 15 GB

            • Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 15 GB

            Show more +

          • Enterprise

            • 50 Users Included

            • 20 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 50GB.

            • Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 50GB.

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-support pricingclicdata pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          17

          Very Good

          5

          Good

          2

          Poor

          2

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ClicData is a versatile visualization tool that offers pre-assembled charts and appealing color schemes, enhancing the overall dashboard aesthetics. Users appreciate its ease of use and excellent ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Easy to use interface with a variety of widgets and data connectors for creating powerful and customizable dashboards effortlessly.

          • Excellent customer service and responsive support team.

          • Provides pre-assembled charts and color schemes for visually appealing dashboards.

          • Allows easy ingestion and merging of data sources with seamless data transformation capabilities.

          • Cloud-based architecture enables real-time reporting and easy accessibility from anywhere.

          • Lack of extensive documentation and tutorials for certain complex operations, making it challenging for users to perform specific tasks without support.

          • Some users faced stability issues, occasional bugs, and slow server performance with large datasets, affecting real-time performance and reliability.

          • Limited options in the Marketplace for additional app connectors, especially for small online businesses.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Access

          Access

          Nielsen Sports

          Nielsen Sports

          Customerinsights.ai

          Customerinsights.ai

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Ready to Use Dashboards

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and ClicData offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          ClicData is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for ClicData Starts at $71/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to ClicData includes iDashboards, Entrinsik Informer, Tableau, Microsoft Power BI, Dundas BI, QlikView, Panintelligence, Microsoft Power BI Desktop, Tableau Server and dataSights.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].