Compare Zendesk Support vs ClicData

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	ClicData (26) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	ClicData,is a Business Intelligence Software, offers an affordable and easy to use solution for a complete in-memory database. It works with all types of data sources and visualizes them ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $71 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.2/10	9.1/10
User Ratings	4.3 (7934)	4.1 (158)
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Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	$71 , Billed Yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Premium Get Started 10 Users Included 5 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 10 GB Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 10 GB Show more + Team Get Started 25 Users Included 10 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 15 GB Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 15 GB Show more + Enterprise Get Started 50 Users Included 20 GB Storage Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 50GB. Instant cloud-based data warehouse capable of storing millions of records and that can scale up to 50GB. Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Freelancers Large Enterprises Small Business Individuals	Medium Business Freelancers Large Enterprises Small Business Individuals
Platforms Supported	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.1 (based on 158 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 17 Very Good 5 Good 2 Poor 2 Terible 0
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	ClicData is a versatile visualization tool that offers pre-assembled charts and appealing color schemes, enhancing the overall dashboard aesthetics. Users appreciate its ease of use and excellent ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Easy to use interface with a variety of widgets and data connectors for creating powerful and customizable dashboards effortlessly. Excellent customer service and responsive support team. Provides pre-assembled charts and color schemes for visually appealing dashboards. Allows easy ingestion and merging of data sources with seamless data transformation capabilities. Cloud-based architecture enables real-time reporting and easy accessibility from anywhere. Lack of extensive documentation and tutorials for certain complex operations, making it challenging for users to perform specific tasks without support. Some users faced stability issues, occasional bugs, and slow server performance with large datasets, affecting real-time performance and reliability. Limited options in the Marketplace for additional app connectors, especially for small online businesses.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Uber Siemens Shopify	Access Nielsen Sports Customerinsights.ai

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	iDashboards 3.7 Entrinsik Informer 4.7 Tableau 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and ClicData offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

ClicData is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for ClicData Starts at $71/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to ClicData includes iDashboards, Entrinsik Informer, Tableau, Microsoft Power BI, Dundas BI, QlikView, Panintelligence, Microsoft Power BI Desktop, Tableau Server and dataSights.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs ClicData

Zendesk Support

ClicData

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure