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Compare Zendesk Support vs Avaza vs Asana vs Teamwork

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Avaza is a cloud-based Business Management Software, which helps you run your business more smartly and efficiently. It's universal design empowers you to create a flexible solution that ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

8.4/10

User Ratings

Features

Total Features

18 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricingavaza pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          211

          Very Good

          70

          Good

          5

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Avaza has consistently proven itself as a versatile and intuitive project management and business solution for many users over the past year. Its standout features include powerful reporting ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Offers powerful reporting and time-tracking tools, enhancing project and task management efficiency.

          • Seamless integration with third-party tools like QuickBooks, ensuring streamlined invoicing and financial tracking.

          • Intuitive and user-friendly interface with customizable features, making it accessible for users with varying technical expertise.

          • Provides excellent customer support, with fast response times and a willingness to address and resolve issues.

          • Limited project management functionality compared to some competitors and requires ongoing feature updates.

          • Extracting, customizing, and configuring reports can be unintuitive or cumbersome for some users.

          • Onboarding process is less structured, requiring users to self-learn certain configurations and settings.

          • The mobile app has been reported as slow and requires further optimization for Android and iOS platforms.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          General Electric

          General Electric

          Loreal

          Loreal

          Deloitte

          Deloitte

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Avaza screenshot

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but Avaza does not.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Avaza is designed for Freelancers, Medium Business and Small Business.

          The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Avaza are unavailable.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Avaza includes TeamGantt, Asana, Teamwork, ProjectManager.com, Microsoft Project, Worksuite, Projectworks, Height, Ravetree and Project Insight.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].