Compare Zendesk Support vs Absorb LMS vs Trainual

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Absorb LMS (250) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	The Absorb LMS is a powerful, adaptable tool for creating online, paperless training and learning activities and courseware. By leveraging the latest design and technology workflow ... Read More
Entry Level Pricing	Starts from $19 , yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.2/10	Not Available
User Ratings	4.3 (7934)	4.3 (394)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	29 Features	19 Features
Unique Features
	Visit website	Get Quote

Pricing

Pricing Option
Starting From	$19 , yearly	Not Available
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Medium Business Small Business Large Enterprises Individuals	Freelancers Medium Business Small Business Large Enterprises Individuals
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.3 (based on 394 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 226 Very Good 20 Good 3 Poor 0 Terible 1
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Absorb LMS is a versatile learning management system that simplifies online training with an intuitive, paperless approach. I found it particularly useful for converting content into self-service ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Fully online system eliminates the need for physical materials. Supports instructors, students, and learners with collaboration tools. Enables employees to learn at their own pace with on-demand access. Intuitive interface makes course creation and content conversion seamless. Initial setup and content conversion may require time and training. Some features may not be flexible enough for highly specialized training needs.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	BambooHR 4.2 (1427 reviews) HubSpot CRM 4.2 (10374 reviews) Okta 4.3 (2247 reviews)

Customers

Customers	Uber Siemens Shopify	SONY GAP TOYOTA

Media and Screenshots

Screenshots	5 Screenshots	3 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	Trainual 4.7 TalentLMS 4.1 LearnLinq LMS 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Absorb LMS does not.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Absorb LMS is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Absorb LMS are unavailable.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Absorb LMS includes Trainual, TalentLMS, LearnLinq LMS, LearningCart, Adobe Captivate Prime, Docebo, Easy LMS, eloomi, Cornerstone Learning, LMS365, CleverLMS, CoreAchieve and LMS Collaborator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Absorb LMS vs Trainual

Zendesk Support

Absorb LMS

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure