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Compare Truly vs JustCall

Truly - Call Center Software
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JustCall - Contact Center Operations Software
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Overview

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More

Entry Level Pricing
  • Starts from $55 , Billed Yearly
  • Starts from $20 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

Not Available

User Ratings
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Software Demo

Demo

Truly has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $55 , Billed Yearly
        • $20 , Billed Yearly
        Pricing Plans
        • Growth

          • Up to 10 Users

          • CRM Integrations

          • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

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        • Enterprise

          • International Numbers & Calling

          • Call Transcription

          • Premium Deskphone & Conference Room Integration

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        • Standard

          • 1 local or toll-free number included

          • Call Tracking

          • Call Recording

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        • Premium

          • Includes features of Standard Plan, plus

          • Auto Dialer

          • SMS Bots

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        • Enterprise

          • Includes features of Premium plan, plus

          • Dedicated account manager

          • Priority Support on all channels

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        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        114

        Very Good

        26

        Good

        6

        Poor

        4

        Terible

        0

        Excellent

        84

        Very Good

        12

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Reliable metadata flow to CRM, enhancing efficiency.

        • Desktop and mobile app availability for on-the-go usage.

        • Easy dialing feature and user-friendly interface for seamless calls.

        • Strong integration with Salesforce for efficient workflow and tracking.

        • Ability to switch phone numbers easily for different purposes.

        • Intimidating richness of features for new users without adequate support.

        • Limited customization options and marketplace for advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Uber

        Uber

        wework

        wework

        Wix

        Wix

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Click To Call in your CRM and Helpdesk screenshot

        4 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Truly offers Free Trial, but JustCall does not.

        Truly is designed for Large Enterprises, Medium Business and Small Business.

        JustCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Truly Starts at $55/User/Month when Billed Yearly whereas for JustCall Starts at $20/User/Month when Billed Yearly.

        Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

        Some top alternatives to JustCall includes CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live, RingCentral Contact Center, Squaretalk, CloudCall, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].