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JustCall - Contact Center Operations Software

JustCall

Unlock the full potential of your contact center.

4.5

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Starts from $20/User/Month when Billed Yearly

JustCall Reviews & Ratings

4.5

Very Good

Based on 342 ratings & 37 reviews

Rating Distribution

Excellent

(24)

Very Good

(12)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 37

V

Vada

10/22/21

5 out of 5

Sales Teams need this!

PROS & CONS What are the best aspects of this product? What I like about most about JustCall is that it's constantly improving its services! They have great tech support. The app is extremely useful. I love that I can call using my computer. Integrations with other apps that I use makes it more usable. What aspects are problematic or could work better? I like it! I just encountered a few issues with my Bluetooth headset and I'm not sure if that's on the software or if it's just my ...

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AR

Anonymous Reviewer

09/16/21

5 out of 5

Smooth process

PROS & CONS What are the best aspects of this product? Able to direct calls to mobile phones & pick up the phone from anywhere & the option to keep it under "Hibernation" at minimal cost without losing the number. What aspects are problematic or could work better? Billing could be pushed to email as a reminder that there has been a charge & user interface can be improved, such as easily finding the phone availability scheduling & automated messaging ability. Are you a current user of ...

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M

Martin

08/10/21

5 out of 5

Every company needs JustCall

PROS & CONS What are the best aspects of this product? JustCall improved our company's communication significantly because of its autodialer! Their tech support works closely with us to resolve issues and update us about new features and if there are improvements in the app's functions! What aspects are problematic or could work better? I think they need to improve on the MMS side. What specific problems in your company were solved by this product? It streamlined all our sales calls ...

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MB

Maryna Bondarenko

08/06/21

5 out of 5

Compliment for Aakanksha

PROS & CONS What are the best aspects of this product? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support! What aspects are problematic or could work better? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was ...

Read more

AR

Anonymous Reviewer

08/01/21

5 out of 5

Brilliant customer service from Suraj

PROS & CONS What are the best aspects of this product? The call quality is awesome, I love that it keeps track of previous conversations as well. Customer support is the highlight though. In the past I've tried dealing with the support teams at Skype and Zoom Phone and it's a disaster. It was so refreshing to talk to Suraj in the JustTalk support team. He went above and beyond what a typical support agent would do, and I walked away from the call thinking 'wow, what an awesome guy.' If ...

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AR

Anonymous Reviewer

07/29/21

5 out of 5

Incredible Customer Support and Program

PROS & CONS What are the best aspects of this product? The functionality of the program and the ease of the product. What aspects are problematic or could work better? The predictive dialing - just the delays with that. What features/services would you like to see in future versions of this product? Everything seems to be good so far! What specific problems in your company were solved by this product? Anything I had questions about, the team was more than willing to help me out. I ...

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AR

Anonymous Reviewer

02/08/21

5 out of 5

Best calling service among remote team members, provides super easy integration to all of your CRMs

PROS & CONS What are the best aspects of this product? Best support, great UI easy to use, super easy calling and awesome reporting on calls dialled and stats per teammate, JustCall us great What aspects are problematic or could work better? I believe everything seems perfect for now! What features/services would you like to see in future versions of this product? To pull scheduled calls What specific problems in your company were solved by this product? Calling with remote team ...

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MB

Maryna Bondarenko

12/11/20

5 out of 5

Compliment for Aakanksha

PROS & CONS What are the best aspects of this product? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was impressed how friendly and thorough she was. She answered all my questions and found the solution for everything. This is the best agent I've ever talked to and very very satisfied with her support! What aspects are problematic or could work better? I would like to give a great feedback about Aakanksha, an agent who helped me a lot. I was ...

Read more

AR

Anonymous Reviewer

10/14/20

5 out of 5

Smooth process

PROS & CONS What are the best aspects of this product? Able to direct calls to mobile phones & pick up the phone from anywhere & the option to keep it under "Hibernation" at minimal cost without losing the number. What aspects are problematic or could work better? Billing could be pushed to email as a reminder that there has been a charge & user interface can be improved, such as easily finding the phone availability scheduling & automated messaging ability. Are you a current user of ...

Read more

AR

Anonymous Reviewer

09/23/20

5 out of 5

Brilliant customer service from Suraj

PROS & CONS What are the best aspects of this product? The call quality is awesome, I love that it keeps track of previous conversations as well. Customer support is the highlight though. In the past I've tried dealing with the support teams at Skype and Zoom Phone and it's a disaster. It was so refreshing to talk to Suraj in the JustTalk support team. He went above and beyond what a typical support agent would do, and I walked away from the call thinking 'wow, what an awesome guy.' If ...

Read more