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Compare Teamwork Desk vs Usersnap

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Usersnap - Bug Tracking Software
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Overview

Description

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their ... Read More

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Entry Level Pricing
  • Starts from $8.50 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.4/10

User Ratings

4.5

(95)
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Software Demo

Demo

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Features

Total Features

14 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8.50 , Billed Yearly
          • Not Available
          Pricing Pans
          • Not Available
          Pricing Pageteamwork-desk pricingusersnap pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          49

          Very Good

          24

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          41

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Seamless integration and easy setup process with high adaptability and intuitive interface.

          • Effective in collecting user feedback and providing valuable insights for decision-making.

          • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

          • Excellent customer support with quick responses and valuable assistance.

          • Simplifies the feedback process with visual, annotated feedback for efficient bug tracking and issue resolution.

          • Limited mobile device functionality compared to desktop usage.

          • Lack of advanced features like video recording.

          • Some users found the interface confusing, leading to potential user error.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          go creative

          go creative

          Seegreen

          Seegreen

          Chupi

          Chupi

          Cisco

          Cisco

          Lyft

          Lyft

          Facebook

          Facebook

          Media and Screenshots

          Screenshots

          No screenshots available.

          Usersnap screenshot

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Teamwork Desk and Usersnap offer a Free Trial.

          Teamwork Desk is designed for Large Enterprises, Medium Business and Small Business.

          Usersnap is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Teamwork Desk begins at $8.50/User/Month when Billed Yearly, while pricing details for Usersnap are unavailable.

          Some top alternatives to Teamwork Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, Helpspot, ReadyDesk, AzureDesk, HESK and Help Desk Premier.

          Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].