Spot Score

UserTesting

Get valuable insights straight from your users.

4.1

(2396)

Add to compare

UserTesting offers custom pricing plan

Request a Quote

Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is UserTesting?

Affiliate Disclosure

UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, services, and marketing campaigns with the help of research participants that use prototypes in a lab environment.

Pricing

UserTesting offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

UserTesting software demo

View demo

UserTesting Features

Show Feature Explanation

Features Score:

Animation

For Mobile

Screen Activity Recording

UserTesting Pricing

Visit website

Free Trial

Not available

UserTesting Pricing

UserTesting offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

Individual

Up to 15 video sessions
Access to expansive UserTesting panel
Access test templates
Basic testing capabilities

Enterprise

Advanced testing capabilities
Administrative controls
Enhanced video player
Advanced recruiting capabilities
Professional services

Show more +

Explore in-depth pricing

Screenshots of the UserTesting Pricing Page

Disclaimer: Pricing information for UserTesting is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for UserTesting

Free UserTesting Alternatives

Recommended

Figma

Sleek, stylish, and always ready to ...

9.8

Very Good

Visit website Compare UserTesting vs Figma

Recommended

FigJam

Unleash your creativity with ...

Visit website Compare UserTesting vs FigJam

UXCam

Transforming photos into stunning ...

8.5

Excellent

Compare UserTesting vs UXCam

UserX

Empower your business with unified ...

8.0

Compare UserTesting vs UserX

UXtweak

Elevate your UX designs with UXtweak.

8.6

Compare UserTesting vs UXtweak

UserZoom

Streamline your usability testing ...

9.5

Very Good

Compare UserTesting vs UserZoom

Userlytics

Transforming user experience, one ...

9.6

Good

Compare UserTesting vs Userlytics

UsabilityHub

Empower your design with fast ...

8.6

Very Good

Compare UserTesting vs UsabilityHub

UX Metrics

Elevate your UX research with ...

7.9

Excellent

Compare UserTesting vs UX Metrics

Dscout

Unleash the power of human insights.

8.8

Excellent

Compare UserTesting vs Dscout

View all UserTesting alternatives

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review generated by AI

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Offers a variety of tests that can be completed relatively quickly, generating income instantly.

Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
Difficulty in navigating the platform, especially for newcomers without proper guidance.

User Review

Sara Strangl

11/26/24

1 out of 5

Worst of the worst, SCAM, Poor payment structure. Support is a nightmare and wont help you ever!

Worst of the worst, stay away from this. They only care about customers, you will spend hours to give feedback but they wont pay you at the end since ...

Sara Strangl

11/26/24

1 out of 5

Worst of the worst, SCAM, Poor payment structure. Support is a nightmare and wont help you ever!

Worst of the worst, stay away from this. They only care about customers, you will spend hours to give feedback but they wont pay you at the end since ...

P S

10/15/24

2 out of 5

You will be bullied by some customers, and have to be OK with that:(

It's legitimate site, not a scam; and you can earn some $, if you have the time. It's not difficult to understand how to do the tests, too. However, ...

10/10/24

2 out of 5

Users are not priority - if they earn money, you get a portion

A side gig if you are really tight on money (I was able to earn max $100 in a month - not consistent nor average) BUT only if you have a LOT of time ...

View all Reviews

UserTesting Customers

Microsoft

Expedia

FamilySearch

Everynote

UserTesting Integrations

Slack

4.5

(35011 reviews)

UserTesting Support

Contact

+1 888-877-1882

Customer Service

Business Hours

Online

Location

San Francisco, California

Reach out to UserTesting Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

UserTesting is a UX Software. UserTesting offers User Research, User Journeys, Usability Testing, Unmoderated Testing, Screen Activity Recording and many more functionalities.

Some top alternatives to UserTesting includes Figma, FigJam, UXCam, UserX and Proven by Users.

No, UserTesting doesn't provide API.

Yes, UserTesting provides mobile app.

UserTesting is located in San Francisco, California

UserTesting offers Quotation Based pricing model

Yes, UserTesting can integrate with

The starting price is not disclosed by UserTesting. You can visit UserTesting pricing page to get the latest pricing.

Researched by Rajat Gupta