Established in 2009, Userlytics stands as a state-of-the-art user experience research platform, boasting a global participant pool of nearly 2 million panelists. Over the years, this platform has assisted enterprises and agencies in enhancing the user and customer experience of their websites, apps, and prototypes. With a flexible pricing structure and an expansive worldwide panel, Userlytics provides brands the flexibility to conduct both moderated and unmoderated usability studies, catering to varying participant requirements. Beyond its core testing services, Userlytics extends a range of optional professional services. Their team, including senior UX Consultants located in both Europe (Madrid) and the U.S. (San Diego & Miami), is dedicated to offering clients actionable UX insights. One of their notable contributions is the proprietary ULX Score, a unique benchmarking tool designed to measure a comprehensive 360º view encompassing Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance.
Disclaimer: Pricing information for Userlytics is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics pros and cons
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Provides a large panel of participants for quick recruitment, simplifying test setup and result analysis.
Complete platform for user research, offering a variety of testing methods like moderated and unmoderated tests, quantitative surveys, and feedback analysis.
Efficient and reliable platform for testing, with fast test completion and a straightforward testing process.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
Interface can be clunky and not well-organized, making navigation and video review challenging.
Limited customization options for setting quotas on participants, leading to confusion and creating multiple versions of the same study.
Automated transcriptions for interviews, especially in non-English languages, may lack consistency.
Process of creating, exporting, and reviewing recordings can be cumbersome, requiring multiple steps and navigation within the tool.
Occasional issues with matching testers to suitable surveys, leading to frustration and wasted time for users.
User Review
CR
Chris Ray
06/19/24
1 out of 5
Same review from two different people?
Same review from Christina Hamilton 9 Feb 2023
and Haris Sangra 28 Mar 2023?
Fishy!
CR
Chris Ray
06/19/24
1 out of 5
Same review from two different people?
Same review from Christina Hamilton 9 Feb 2023
and Haris Sangra 28 Mar 2023?
Fishy!
AU
Anonymous User
06/04/24
2.5 out of 5
"A complete platform to conduct User Testing"
What do you like best about Userlytics?
Userlytics is one of the only companies that supports Testflight and Android testing. They have an easy to use ...
Read more
RD
Rodrigo Diaz
05/24/24
1 out of 5
Unable to take criticism or side with their respondents
Strongly suspect they've deactivated my account. One of their partners decided to jerk me around after I miraculously managed to "qualify" for a $40 ...
Stuck on something? We're here to help with all the questions and answers in one place.
Userlytics is a UX Software. Userlytics offers User Research, User Journeys, Usability Testing, Unmoderated Testing, Screen Activity Recording and many more functionalities.
Some top alternatives to Userlytics includes Figma, FigJam, UXCam, UserX and Proven by Users.
No, Userlytics doesn't provide API.
Yes, Userlytics provides mobile app.
Userlytics is located in Miami, Florida, Madrid (Spain)
Userlytics offers Free Trial, Subscription, Quotation Based pricing models
We don't have information regarding integrations of the Userlytics as of now.
