Compare TalkDesk vs Truly vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	Truly (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More
Entry Level Pricing	Starts from $85 , monthly	Starts from $55 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.4 (3656)	4.6 (104)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Truly has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$85 , monthly	$55 , Billed Yearly
Pricing Plans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Growth Get Started Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Show more + Enterprise Get Started International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 3656 reviews)	4.6 (based on 104 reviews)
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 114 Very Good 26 Good 6 Poor 4 Terible 0
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more
Pros and Cons	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.	Reliable metadata flow to CRM, enhancing efficiency. Desktop and mobile app availability for on-the-go usage. Easy dialing feature and user-friendly interface for seamless calls. Strong integration with Salesforce for efficient workflow and tracking. Ability to switch phone numbers easily for different purposes. Intimidating richness of features for new users without adequate support. Limited customization options and marketplace for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)	No Integration information available.

Customers

Customers	IBM Peloton Stitch Fix	Uber wework Wix

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	Nextiva 4.4 FIVE CRM Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Truly offers Free Trial, but TalkDesk does not.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Truly is designed for Large Enterprises, Medium Business and Small Business.

Pricing for TalkDesk Starts at $85/user/month when monthly whereas for Truly Starts at $55/User/Month when Billed Yearly.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TalkDesk vs Truly vs Nextiva

TalkDesk

Truly

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure