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Compare Squirro Service Insights vs PagerDuty vs Freshservice

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Overview

Description

Squirro's Service Insights offer an AI-enabled interface for customer service teams. It leverages various sources to give real-time insights into service desk and configuration database ... Read More

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • No free trial
Spotsaas Score

7.2/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

5 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10
          Pricing Pans
          • Not Available
          • Starter

            • Unlimited domestic phone / SMS notifications

            • Unlimited API calls

            • No maintenance windows ever

          • Team

            • Includes Starter Plan features, plus

            • Unlimited global phone / SMS notifications

            • 350+ out of the box integrations

            Show more +

          • Business

            • Includes Team Plan features, plus

            • SSO and advanced permissions

            • Advanced ITSM Integrations

            Show more +

          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          pagerduty pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          203

          Very Good

          54

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

          Pros and Cons
          • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

          • User-friendly interface with intuitive design, making it easy to navigate and use.

          • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

          • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

          • Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues.

          • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

          • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          SONY

          SONY

          Bayern Innovative

          Bayern Innovative

          Armacell

          Armacell

          Vodafone

          Vodafone

          OVO Energy Powers Digital Transformation

          OVO Energy Powers Digital Transformation

          PagerDuty

          PagerDuty

          Media and Screenshots

          Screenshots
          Service Insights

          3 Screenshots

          Cut down on noise

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          PagerDuty offers Free Trial, but Squirro Service Insights does not.

          Squirro Service Insights is designed for Large Enterprises, Medium Business and Small Business.

          PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of PagerDuty begins at $10, while pricing details for Squirro Service Insights are unavailable.

          Some top alternatives to Squirro Service Insights includes Freshservice, Incident IQ, Squadcast, PagerDuty, YetiCloud, Squzy, Spike.sh, Incident.io, StatusCast Incident Management, ResQ and InsightOps.

          Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].