spotsaas-logo
Get Listed

Compare SmarterTrack vs Trakdesk vs Zoho Desk vs Zendesk Support

Get Quote
Trakdesk - Help Desk Software
Get Quote
Get Quote

Overview

Description

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so ... Read More

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Entry Level Pricing
  • Starts from $20
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.4/10

8.6/10

User Ratings

4.3

(8)

4.5

(1)
Get Quote
Get Quote

Software Demo

Demo

SmarterTrack has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

View demo

Features

Total Features

12 Features

14 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $20
          • $9.99 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • Email to ticket

            • Custom Domain

            • Ticket Time Tracking

            Show more +

          • Professional

            • Includes features of Starter plan, plus

            • Announcements

            • Multiple Business Hours

            Show more +

          • Business

            • Includes features of Professional plan, plus

            • Game Mechanics

            • Portal Customization

            Show more +

          • Browse all pricing plans
          Pricing Pagesmartertrack pricingtrakdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SmarterTrack and Trakdesk offer a Free Trial.

          SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.

          Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SmarterTrack Starts at $20/User/Month whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.

          Some top alternatives to SmarterTrack includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.

          Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].