Yes, both Slack and osTicket offer a Free Trial.
Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Pricing for Slack Starts at $2.67/Month whereas for osTicket Starts at $9/User/Month.
Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.
Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.