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Compare Slack vs Deskpro vs Zendesk Support vs Zoho Desk

Slack - Business Instant Messaging Software
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Deskpro - Help Desk Software
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Overview

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support ... Read More

Entry Level Pricing
  • Starts from $2.67
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.2/10

User Ratings

2.6

(21)
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Software Demo

Demo

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Features

Total Features

0 Features

16 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $2.67
        • $29 , Billed Yearly
        Pricing Plans
        • Not Available
        • Team

          • Cloud or On-Premise Deployment

          • Standard Support

          • Multi-channels: Facebook, Twitter, WhatsApp

          Show more +

        • Professional

          • Includes features of Team plan, plus

          • Premium Support 24/5

          • Multi-Accounts

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        • Enterprise

          • Includs features of Professional plan, plus

          • Enterprise Support 24/7

          • Unlimited Multi-Brand

          Show more +

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2505

        Very Good

        213

        Good

        19

        Poor

        4

        Terible

        10

        Excellent

        0

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        3

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Slack_customers_2

        Slack_customers_2

        Slack_customers_1

        Slack_customers_1

        Slack_customers_0

        Slack_customers_0

        AON

        AON

        Deskpro_customers_0

        Deskpro_customers_0

        Deskpro_customers_1

        Deskpro_customers_1

        Media and Screenshots

        Screenshots
        screenshots

        7 Screenshots

        Chat with email

        2 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Slack and Deskpro offer a Free Trial.

        Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Deskpro is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Slack Starts at $2.67/Month whereas for Deskpro Starts at $29/User/Month when Billed Yearly.

        Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

        Some top alternatives to Deskpro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Freshservice, Freshdesk, Deskero, HelpDesk, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, AzureDesk, HESK and DeskXpand.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].