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Compare Shopify vs Freshservice

Shopify - Ecommerce Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

Not Available

User Ratings

4.4

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Software Demo

Demo

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Features

Total Features

21 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19 , Billed Yearly
        Pricing Plans
        • Not Available
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Expert's Review generated by AI

        Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

        • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

        • Extensive functionality with versatile themes available.

        • Offers reliable customer support and assistance 24/7.

        • Enables seamless integration of multiple sales channels and apps.

        • Transaction fees and costs associated with premium themes and apps can increase expenses.

        • Limited customization options in free themes.

        • Some features like marketing automation may be constrained.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        Apps Demo

        4 Screenshots

        Ticket counts

        7 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Shopify and Freshservice offer a Free Trial.

        Shopify is designed for Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for Shopify are unavailable.

        Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].