Compare SherpaDesk vs Wimi

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SherpaDesk (29) Get Quote Get Quote	Wimi (156) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More	Wimi is a collaboration solution enabling web based project management and issue tracking for small and mid sized companies. It supports complex requirement trees and documents, task ... Read More
Entry Level Pricing	Starts from $9	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.9/10	9.0/10
User Ratings	4.5 (34)	4.3 (108)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	39 Features	28 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 34 reviews)	4.3 (based on 108 reviews)
Rating Distribution	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0	Excellent 102 Very Good 49 Good 3 Poor 1 Terible 1
Expert's Review generated by AI	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more	Wimi is a versatile and innovative collaboration system that excels in project management and team communication. Users appreciate its diverse range of tools, including internal messaging, task ...Read more
Pros and Cons	SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.	Facilitates collaborative work, allowing for efficient communication and shared workspaces. Provides a centralized platform for project management, enhancing productivity and task organization. User-friendly interface and intuitive tools make it easy to use for various projects. Offers features like document sharing, task management, and real-time notifications, improving team coordination. Requires a strong internet connection for optimal use, limiting functionality in areas with poor connectivity. Some users may find the interface overwhelming, especially when dealing with constant updates.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	Evernote 4 (10743 reviews) Dropbox Business 3.9 (8020 reviews) Google Drive 4.7 (39885 reviews)

Media and Screenshots

Screenshots	1 Screenshots	2 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Basecamp 4.1 Wrike 4.1 Teamwork 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SherpaDesk and Wimi offer a Free Trial.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Wimi is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of SherpaDesk begins at $9per Tech, while pricing details for Wimi are unavailable.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Some top alternatives to Wimi includes Basecamp, Wrike, Teamwork, Flock, CollaborateCloud, Zoho Cliq, ClickUp, Project.co, Collabee, mi.team and Collabtools.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SherpaDesk vs Wimi

SherpaDesk

Wimi

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure