Compare Salesforce vs Customer.guru vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce (553) Get Quote Get Quote	Customer.guru (13) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More	Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More
Entry Level Pricing	Starts from $25	Starts from $50
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	9.1/10
User Ratings	4.3 (31400)	4.4 (31)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$50
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 31400 reviews)	4.4 (based on 31 reviews)
Rating Distribution	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7	Excellent 10 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more	Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more
Pros and Cons	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.	Easy to set up and use, with a simple user interface and quick survey setup. Provides a meaningful metric (Net Promoter Score) for measuring customer engagement. Saves time by making it easy to implement NPS and gather customer feedback in one place. Allows for easy customization of surveys with company branding. Helpful in aggregating feedback and providing snapshot views of customer satisfaction. Limited customization options and marketplace for additional apps and connectors. Some users may find the richness of features and customizations overwhelming without adequate support. Limited options for reaching out to customers beyond basic surveys.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)	Stripe Billing 4.5 (87 reviews) Salesforce 4.3 (31400 reviews) Zendesk Sell 4.5 (475 reviews)

Customers

Customers	BBVA Brunello Cucinelli Unilever	Cisco Samsung IBM

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	5 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Freshsales 4.6	Zonka Feedback 4.7 FeedbackLink 4.1 Promoter Ninja 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce and Customer.guru offer a Free Trial.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Starts at $25/User/Month whereas for Customer.guru Starts at $50/Month.

Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Freshsales, Salesflare, Close, Vendasta, Keap, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Thryv, Netsuite CRM, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce vs Customer.guru vs Zonka Feedback

Salesforce

Customer.guru

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure