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Compare Salesforce Service Cloud vs ScaleXP

ScaleXP
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Overview

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

ScaleXP is a powerful data analytics platform that integrates financial, sales, and marketing data into one unified system. Built for B2B companies, startups, and investor-backed ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Starts from $150 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

17 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , yearly
          • $150 , monthly
          Pricing Plans
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

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          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          • Reporting & Consolidation

            $150

            /month

            • Powerful reporting integrating Xero tracking codes or QuickBooks Classes across entities

            • Financial consolidation

            • Intelligent dashboards powered by AI

            Show more +

          • Automations to Streamline

            $350

            /month

            • Everything in Reporting & Consolidation +

            • Automated revenue recognition

            • Automated deferred revenue journals

            Show more +

          • Billing & Subscription Management

            $725

            /month

            • Everything in Automations +

            • 1 CRM connection

            • Streamlined invoicing from HubSpot using deals & quote terms

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Cue Technology

          Cue Technology

          GivePanel

          GivePanel

          Nomadic Learning

          Nomadic Learning

          Media and Screenshots

          Screenshots
          service cloud

          4 Screenshots

          scaleXP

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce Service Cloud offers Free Trial, but ScaleXP does not.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          ScaleXP is designed for Medium Business and Small Business.

          Pricing for Salesforce Service Cloud Starts at $25/user/month when yearly whereas for ScaleXP Starts at $150/month when monthly.

          Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to ScaleXP includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].