Compare Salesforce Essentials vs Freshsales vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Essentials (38) Get Quote Get Quote	Freshsales (533) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $9 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.7/10	9.3/10
User Ratings	4.2 (963)	4.6 (1395)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$9 , yearly
Pricing Pans	Salesforce Essentials Get Started Manage contacts Track relationships and deals Respond to customers Show more +	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 963 reviews)	4.6 (based on 1395 reviews)
Rating Distribution	Excellent 28 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5
Expert's Review generated by AI	Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more
Pros and Cons	Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options. Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless. Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running. Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams. All-in-one platform centralizes data management, lead generation, sales tracking, and reporting, fostering collaboration and transparency across departments. The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support. The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members. Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.	Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Effective sales pipeline management, deal tracking, and task organization for better productivity. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports. Some complexity for new users due to the richness of features, requiring training and setup.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	ActiveCampaign 4.5 (12031 reviews) MailChimp 3.9 (27427 reviews) GetFeedback 4.5 (390 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoom 3.7 (69243 reviews)

Customers

Customers	Mashgin	Dunzo Dyson Grabyo

Media and Screenshots

Screenshots	2 Screenshots	35 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce Essentials and Freshsales offer a Free Trial.

Salesforce Essentials is designed for and Small Business.

Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Essentials Starts at $25/User/Month when Billed Yearly whereas for Freshsales Starts at $9/user/month when yearly.

Some top alternatives to Salesforce Essentials includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce Essentials vs Freshsales vs Salesforce Sales Cloud vs Pipedrive

Salesforce Essentials

Freshsales

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure